Salesforce DevOps Lead

Help us deliver like never before

We're looking for a 
Salesforce DevOps Lead
to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

What you'll deliver with us

We are moving our development pipeline to DevOps. The 

Salesforce DevOps Lead

will play a critical role in administrating and maintaining our DevOps pipelines, enhancing them, and working with the team to plan releases, identify problems and assist in resolving issues relating to DevOps. Your expertise will contribute to the overall stability, reliability, and scalability of our Salesforce environment while minimising risks associated with software releases. This DevOps role is responsible for leading the implementation of best practice approaches to the Salesforce DevOps process. Good communication skills are key as this role will communication release schedules, status updates, and any potential impacts to relevant stakeholders. Keeping process documentation up to scratch and fresh is key You will directly be leading a DevOps Engineer and you will coach a wider team of 50 engineers on the new DevOps way of working.

A key aspect of this role surrounds understanding of automation and tooling. You will leverage automation capabilities various tooling and platforms to implement and maintain deployment and release processes, streamlining repetitive tasks and ensuring consistency across environments. This role will create and maintain accurate and up-to-date documentation of release and deployment processes, capturing best practices and standard operating procedures. This is a new role with us so we are looking for someone who can proactively seek opportunities to enhance release and deployment processes while staying current with industry best practices and emerging technologies in the Salesforce ecosystem.

You'll also

• Identify and evaluate the risks associated with DevOps and maintain a risk register.
• Identify areas for improvement and monitor DevOps activities on a regular basis.
• Oversee and administer our git pipelines including building new capability and ensuring the lights stay on.
• Ensure the whole team operates within the scope of the DevOps process.
• Establish and govern a framework to support across business contribution and accountability for program deliverables including objectives and KPIs to drive accountability.
• Lead the team to drive cultural change and adherence to best practice DevOps
• Run end-to-end deployment process using GitLab, GitLab Runners and a bespoke DevOps process specific to Salesforce,
• Implement version control practices to track changes and configurations in the Salesforce environment. This ensures efficient rollbacks and historical tracking of changes.
• Identify potential risks and issues associated with releases and deployments and develop mitigation strategies to minimize disruptions and ensure system integrity.
• Work closely with QA teams to define testing strategies ensuring comprehensive test coverage and validating the functionality and performance of Salesforce releases.

About you

We are seeking an individual who can lead team outcomes beyond span of control by brokering consensus among stakeholders. Additionally, you will have the ability to prioritise and coordinate releases often involving changes from multiple stakeholders and change owners often with complex packages. The key stakeholders include the release team. 

You'll also need

• Background running and implementing DevOps within a Salesforce environment
• Proven ability to lead and influence development teams
• Knowledge of core Salesforce clouds including Sales Cloud, Service Cloud and Community Cloud as well as Salesforce DX and the different Salesforce Metadata types
• Strong understanding the enterprise project governance lifecycle model sufficiently to ensure project delivery occurs successfully.
• Experience with git conflict management, CI/CD pipelines, Bitbucket, Gitlab leveraging pipelines and Gitlab runners
• Open to work a flexible work schedule including after-hours to co-ordinate releases
• Expert understanding of Salesforce architecture, components, and integrations
• Background in release/deployment management in a Salesforce environment is advantageous

How we'll deliver for you

• We are the most interesting Salesforce shop in Australia. We are introducing new technology like Mulesoft, Agentforce and Data Cloud.
• This is a new role and way of working at Australia Post. If you have prior experience with a task, we will assist you in implementing it within our environment.
• This is a leadership role within our structure, we will continue to grow your leadership skills

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on