Rental Sales Officer

4 days ago

Port Hedland, Australia Enterprise Rent A Car SANT Full time $30,000 - $40,000 per year

Enterprise Rent-A-Car is seeking a full time Rental Sales Officers to join our Port Hedland Airport team. The position will be part of a rotating roster which will include working weekends. Anyone with a history in customer service should apply

  • Employee discounts on car hire globally
  • Work for an international brand
  • Join a driven and knowledgeable team
  • Career growth within expanding business

About Us

We believe in strengthening our communities, serving our customers as if they were our family, and rewarding hard work. Enterprise Holdings is the world's largest car rental company with a global network that spans across more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go.

About the role

Primary responsibilities include:

  • Customer Service at Car Rental Counter
  • Handle bookings and all customer phone enquiries
  • Checking of vehicles prior to and on return of rental
  • Some vehicle detailing and driving of cars between locations

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:

  • Adaptive verbal and written communication
  • Outstanding Customer Service
  • Ability to identify customer needs and make sales
  • Ability to learn and operate our point-of-sale software
  • Strong attention to detail
  • Organisation skills and ability to multi-task in a fast-paced environment
  • Flexible with willingness to learn and adapt
  • Ability to follow process, procedures and maintain documentation

With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration, you will be rewarded by a dedicated learning and development program and numerous employee

You must have a valid Drivers Licence.

Job Types: Part-time, Permanent

Schedule:

  • Flexible hours
  • Rotating roster

Experience:

  • customer service: 1 year (Preferred)

Licence:

  • Australian driver's (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place

Work Remotely

  • No

Job Types: Full-time, Permanent

Pay: $30.00 – $35.00 per hour

Benefits:

  • Employee discount

Licence/Certification:

  • Driver Licence (Required)

Work Location: In person

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