Customer Service Officer

2 days ago

Lake Illawarra, New South Wales, Australia TBC Distribution Pty Ltd Full time $45,000 - $60,000 per year

Join Our Growing Team Full-Time Customer Service Role

Location: Port Kembla, NSW

Hours: Full-Time (7am–3pm, Mon–Fri)

Role: Customer Service Officer

Be the friendly voice behind our exceptional service

We're a proudly locally owned and operated business, delivering top-tier cleaning, washroom, paper, and janitorial solutions across the Illawarra, South Coast, Southern Highlands, Greater Sydney, ACT, and South QLD, Cairns and surrounds. With branches spanning from the Snowy Mountains to Cairns, we're growing fast—and we want you to grow with us.

Why Join Us?

Our customers are at the heart of everything we do. We're known for our outstanding service, and we're looking for someone who shares our passion for putting people first. If you thrive in a team environment and love helping others, this is your chance to become a key part of our customer service crew.

What You'll Be Doing:


• Answering incoming calls with a smile


• Processing orders and handling data entry


• Responding to customer enquiries


• Filing and general admin tasks


• Supporting your teammates whenever needed

What We're Looking For:


• Basic to intermediate computer skills including excel and Outlook


• experience with Unleashed sales/inventory software would be advantageous


• Previous customer service experience preferred


• Strong communication skills


• Willingness to learn and grow


• Reliable, punctual, and trustworthy


• A collaborative team player

Ready to Apply?

If you're looking to build a career in customer service and want to be part of one of the Illawarra's most dynamic and customer-focused businesses, we'd love to hear from you.

Apply now and make your mark with us

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