Customer Service Officer
1 day ago
About the business
Our business is fast-paced and our company culture is enthusiastic and collaborative. Engaged, passionate and dedicated, our company team deliver outstanding service that makes sure our customers keep coming back.
Join us and you'll be trusted to take responsibility and make decisions – essentially to get on and do a great job. Above all, we will give you the opportunities to develop, learn and progress.
About the role
As a Detailer / Customer Service Officer at our Tullamarine Location, you will:
- Love helping customers to create an unbeatable customer experience
- Be willing to work weekends, and public holidays if required
- Be Reliable and Honest
- Highly motivated with a willingness to help customers at all times.
Excellent customer service skills and a minimum of two years experience in a similar role.
- Exceptional presentation and personal grooming.
Team player with the ability to work a flexible hours
Hours between :
- 9am to 5pm Mon - Fri.
- 9.00am to 1.00pm Sat.
- Must have can do attitude.
- Manual driver licence is essential.
- Full manual driver licence required.
Your role will include but not limited to:
- Preparing Vehicles for rentals
- Processing vehicle rentals and returns
- Face-to-face and contact with customers
- Undertaking basic daily duties to ensure the smooth running of the business
Vehicle rental experience and knowledge of Rental software will be highly regarded.
Knowledge in motor mechanical experience would be an advantage.
Benefits and perks
Training and ongoing support will be provided to the successful applicants.
Uniforms also provided.
Skills and experience
Previous Customer Service Experience, Preferred.
Mechanical Knowledge an advantage.
Permanent residency status required for this position.
To Apply:
This role will be a Casual position commencing ASAP. Part-Time / Full-Time Position after qualifying period.
Please note, reference checks are a part of our recruitment process.
If this role sounds like you, then please send your current resume and cover letter to .
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