Maintenance and Warranty Service Officer

Join Clarendon Homes QLD, part of the Campbell Property Group, as our new Maintenance and Warranty Service Officer. In this role, you'll be the key link between our valued homeowners and our construction team, coordinating and resolving warranty and maintenance requests with care and professionalism.

• Competitive salary + flexible work options to support your lifestyle
• Build your career with one of Australia's leading home builders – Clarendon Homes QLD
• Ongoing development through the CPG Academy + exclusive staff discounts on homes & retail

Your Next Opportunity

Campbell Property Group (CPG), one of Australia's leading residential construction and property development companies, is looking for an experienced Maintenance and Warranty Service Officer to join our Clarendon Homes team in QLD.

What you'll do:

• Completing warranty works across multiple trades (Plaster, painting, carpentry, door/lock repairs, maintenance,).
• Proactively liaising with clients, updating them on the status of their warranty requests.
• Addressing client concerns in a professional manner, collaborating with Building Managers and internal teams to resolve escalations.
• Working alongside subcontractors, ensuring timely and accurate completion.
• Using mobile applications to update notes and job progress
• Conducting all work within WHS guidelines
• Complete all works according to QBCC Standards and Tolerances.
• Maintain a company vehicle so its appearance reflects the excellent name of Clarendon Homes.

About you

• A trade background in the building industry, ideally in a carpentry or maintenance capacity.
• Practical skills and experience in areas such as painting, Plaster repairs and setting, carpentry, door/lock repairs and tiling.
• Strong attention to detail, pride in your workmanship, reliable and adaptable. approach.
• Exceptional customer service skills with the ability to build rapport and manage client expectations.
• Excellent time management and organisational skills, with the ability to manage multiple tasks.
• Proficiency in office software and databases, with strong documentation and record-keeping skills.

What's on offer

• When you join Campbell Property Group, you'll enjoy:
• Competitive salary + flexible working options
• Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
• Retail discounts across travel, groceries, and lifestyle
• Savings on home builds, trades, suppliers, and utilities
• Ongoing learning and development through the CPG Academy
• Generous leave – including parental, volunteer, and community service leave
• Wellbeing support for you and your family (EAP, financial coaching, health programs)

About us

At Campbell Property Group (CPG), we're passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW

Domaine Homes – affordable, stylish homes designed for modern families

CPG Estates – developing vibrant, sustainable communities

Loan Market Elevate – expert financial solutions to support our customers' property journeys

With over 40 years in the home building industry, we've built a reputation for quality, integrity, and customer care.

Everyone has a home at CPG. We're committed to creating a workplace where everyone feels safe, respected, and supported. We welcome people from all walks of life.

Apply now to join Clarendon Homes as a Maintenance and Warranty Service Officer and take the next step in your career with a trusted name in the Australian home building industry.

Role Type

On-site
• Permanent
• Full-time