Quality Manager ANZ

YOU MAY BE OUR NEW QUALITY MANAGER ANZ
THE OPPORTUNITY
As Quality Manager, you'll play a key role in driving continuous improvement, leading technical investigations, and building strong partnerships with customers and cross-functional teams.

Key Responsibilities

• Lead quality investigations and manage the customer complaint system, identifying trends and driving improvement initiatives.
• Partner with key customers to strengthen relationships, enhance product performance, and resolve technical issues.
• Support new product launches through validation protocols, technical trials, and packaging assessments.
• Deliver customer-facing technical support and value-added reports, including 8D CAPA and quality documentation.
• Act as the Quality Pillar Leader within SIG's Continuous Improvement (SES) framework, collaborating across departments.
• Provide training on SIG products and applications to both internal teams and external customers.
• Project manage validation of new materials and concepts, working closely with manufacturing and commercial teams.
• Stay up to date with global best practices by liaising with international SIG counterparts.
• Travel interstate and internationally to support customer sites, often at short notice.

You Bring These Skills, Experience & Education

• A bachelor's degree in engineering (mechanical, electrical, mechatronics, process).
• Required 3 to 5 years' experience in an engineering role.
• Must be willing and able to travel up to 25%.
• Familiarity preferred with areas like flexible packaging, aseptic processing and filling, injection moulding, plastic film extrusion and/or lamination, and print.
• Exposure to customer interaction.
• Proven Project management experience.
• ISO management systems and food safety systems experience / knowledge

SIG COMPETENCIES
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization's goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is 'yes', come and join us.

OUR PROMISE
SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

About Sig
SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better.

Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.