Digital Coordinator

2 weeks ago

Melbourne, Victoria, Australia Harry the Hirer Full time $60,000 - $90,000 per year

We are looking for a detail-oriented and motivated Digital & QA Coordinator to join our growing digital team. This role combines catalogue management, QA testing, and merchandising with a growing focus on site optimisation and performance reporting.

You'll be hands-on with our ecommerce platform ensuring product content is accurate, 3D & photo assets are high-quality, and collections are merchandised to maximise impact. At the same time, you'll begin to track site data and test improvements to help deliver the best website in our industry.This role is perfect for someone who is organised, detail-driven, and excited to grow into digital product management, UX, or ecommerce optimisation.

Key Responsibilities

Merchandising & Product Content

  • Upload and manage products, variants, categories, and metadata.
  • Optimise product listings (copy, imagery, tagging) for visibility and UX.
  • Ensure product data, naming conventions, and categories are consistent.
  • Merchandise new product, campaigns, and core collections to maximise client engagement.
  • Coordinate with Marketing and Design on product launches and campaign rollouts.
  • Manage search optimisation through tagging and structured data.

QA Testing of Digital Assets

  • Review photorealistic 3D renders and animations for accuracy in colour, texture, and scale.
  • Ensure assets meet brand and quality standards before publishing.
  • Maintain QA checklists and flag issues with the 3D/visualisation team.

Website & Content Support

  • Assist in updating product pages, landing pages, and banners.
  • Liaise with developers (internal/external) to implement small UX/content updates.
  • Monitor site errors, broken links, and performance issues.

Analytics & Reporting

  • Run performance reports (page views, interactions, catalogue health).
  • Track catalogue accuracy and QA success rate.
  • Setup of analytics tools (Google Analytics, dashboards).

Workflow & Team Coordination

  • Manage digital asset libraries and file organisation.
  • Assist the team on special projects (configurators, AR, AI integration).

About You

  • Bachelor's degree inMarketing, Communications, Digital Media, Business, Ecommerce, or similar
  • Minimum 2-5 years' experience in ecommerce, digital content, or QA (agency, retail, or marketing background welcomed).
  • Experience with ecommerce platforms (Shopify, Magento, WooCommerce, or similar).
  • Strong attention to detail (you notice when a texture, colour, or variant isn't right).
  • Comfortable with spreadsheets, CMS platforms, and file management.
  • Tech-curious interested in 3D, AI, AR, and new digital tools.
  • Strong communicator who enjoys working across creative and technical teams.
  • Familiarity with analytics tools (GA4, Hotjar, Looker Studio).

Bonus Skills (not required but nice to have):

  • Basic design skills (Photoshop, Figma, Canva).
  • Exposure to working with designers, 3D artists and procurement teams

Why Join Us?

  • Be part of a business at the forefront of digital innovation in ecommerce, 3D, and AI.
  • Work closely with a Digital Product Lead and multidisciplinary team where you'll learn and grow.
  • Opportunity to expand your skills into UX, data, or product management.

Contribute to building the best website in our industry blending photorealistic 3D, configurators, and cutting-edge customer experiences.

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