Customer Service Officer

1 day ago

Melbourne, Victoria, Australia In A Minnit Full time $40,000 - $80,000 per year
  • Work from home
  • Monday to Friday
  • Friendly team

We are a fast growing family business. We are a friendly and hard working team.

Our business provides cleaning, gardening and maintenance services.

Common daily tasks are:

  • Forward planning/scheduling jobs
  • Confirming bookings with clients
  • Answering phone and email enquiries regarding job bookings
  • Handling customer feedback (positive and negative)
  • Liaising with field staff regarding jobs

We are looking for someone that is comfortable in a fast paced environment, very detail oriented, well organised with an outstanding customer service attitude. Our motto is "Nice people, easy to deal with". Experience in a similar role is absolutely essential.

This is a part time, work from home position. We anticipate the hours will be 10am to 4pm.

This is a challenging job, you are joining a high performing team who has high standards and is extremely professional. We are only looking for the best performers who can work autonomously. In exchange, you are working with a supportive, like minded team. You are appreciated and given clear responsibilities to get on and do the job. Working from home gives you great flexibility which we support.

You must have a suitable space to work from enabling you to make phone calls with minimal background noise. A computer and phone will be provided (Our booking system is based online and our phone system is web based).

To read more about our business, refer to our website

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