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Operational Support Officer
2 weeks ago
Job no: 497408
Work type: Full Time Fixed Term Contract
Location: Perth CBD, Inner & Western Suburbs
Categories: Home Care Professional
About the Role
As the Operations Support Officer, you will provide specialised administrative support to the Your Home Operations Managers and Client Service Managers. Your work will directly contribute to the efficiency and quality of services delivered across our Home Care.
Key Responsibilities
Provide day-to-day administrative support to Operations Managers
Assist in preparing communications and correspondence for clients, residents, and staff
Perform data processing and quality assurance tasks in ComCare and other systems
Maintain documentation including Information Booklets and client files.
Prepare reports and gather operational data as required
Liaise with internal departments such as HR, Payroll, Finance, IT, and Property
Participate in training sessions and team meetings
Contribute to Quality Improvement Programs and operational planning
Deliver exceptional customer service to clients and staff
Mandatory Requirements
National Police Clearance Certificate (issued within the last 6 months)
Covid vaccination and Influenza vaccination as per Amana Living policy
Completion of pre-medical form and reference checks
Working knowledge of the Aged Care and/or Community sector
Significant administrative experience, including proficiency in Microsoft Office and client management software
Strong time management, problem-solving, and organisational skills
Excellent written and verbal communication skills
Previous experience in Home Care
Why Choose Amana Living?
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
Our Benefits
Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Health and wellbeing programs and more
Ongoing training and development to keep your skills growing.
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference
Advertised: 01 Sep 2025 W. Australia Standard Time
Applications close:
Position Description
