IT System Administrator

2 days ago

Sydney, New South Wales, Australia Advanced Mobile IT Full time $80,000 - $120,000 per year

Advanced Mobile IT is the leading provider of field and vehicle based mobile computer solutions in Australia within the Emergency Services, Utilities, Transport & Logistics and Warehousing industries.

We are seeking a skilled and motivated IT System Administrator to provide technical and business support for the day-to-day operations of our IT systems. This role is responsible for ensuring that critical infrastructure, applications and services are reliable, secure and performing at their best. You'll play a key role in both BAU support and project initiatives, driving improvements and contributing to a strong IT capability across the organisation.

Key Responsibilities

  • Provide technical administration, leadership and support for IT systems and infrastructure
  • Manage, monitor, and report on system performance, availability and security
  • Troubleshoot, investigate, and resolve issues across hardware, software and networks
  • Contribute to change management, problem management and service transition processes
  • Liaise with internal teams and external vendors to provide effective IT support and advice
  • Implement and maintain security controls, access rights and compliance documentation
  • Support knowledge sharing and capability building across the IT team
  • Identify risks, trends and opportunities for improving efficiency and effectiveness

Skills & Experience

  • 3–5 years' experience in L2 IT support or system administration
  • Proven experience supporting Microsoft 365, Active Directory and virtualisation platforms (VMware/Hyper-V)
  • Hands-on knowledge of networking (switches, routers, firewalls)
  • Strong troubleshooting skills and analytical problem-solving abilities
  • Familiarity with ITIL processes and service management frameworks
  • Experience with Service Desk/Ticketing systems
  • Demonstrated experience with security administration, problem management and change management

Qualities for Success

We're seeking a professional who will thrive in a dynamic, fast-paced environment, combining technical expertise with a positive, solution-focused mindset. The ideal candidate will demonstrate:

  • A confident and proactive approach, with excellent communication and interpersonal skills
  • The ability to explain technical issues clearly to both technical and non-technical stakeholders
  • Calmness and solutions-focused under pressure with the ability to prioritise effectively
  • A collaborative mindset, working well independently and as part of a team
  • Strong analytical, diagnostic and problem-solving abilities
  • The ability to balance day-to-day operational demands with strategic improvement initiatives
  • A customer-focused attitude with a willingness to go the extra mile to deliver exceptional results

Why Join AMIT?

At Advanced Mobile IT, we value innovation, teamwork and delivering quality solutions to our clients. As part of our team, you'll enjoy:

  • Working with cutting-edge mobility and connectivity technologies
  • A supportive, collaborative IT team culture
  • Opportunities for professional growth and certification
  • Exposure to a variety of BAU and project-based work
  • Flexible working arrangements, including working from home options

Please submit your CV and cover letter detailing your relevant experience and why you're the perfect fit for this role.

NB: Only applicants with full Australian working rights will be considered.

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