Business Support Administrator

1 week ago

Adelaide, South Australia Rentokil Initial Full time $60,000 - $80,000 per year

Allstate Pest Controlhas a great opportunity for an enthusiastic Business Support Administrator to join our Pre Construction Team based in Adelaide on a Permanent full-time basis.

In this role, you will utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our Pre-Construction division.

Core responsibilities in the role include:

  • Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
  • Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
  • A high degree of attention to detail and accuracy while invoicing using the CRM and setting up appointments for Pre-Construction customers.
  • Respond to customers/builders enquiries/complaints on service and where required arrange necessary non-standard service calls.
  • Ability to work to deadlines, KPI's and meet targets while working as a team and independently.
  • Collation and preparation of reports. Achieve outcomes while maintaining a high level of confidentiality, tact, and discretion.
  • Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
  • Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
  • Call customers/builders to validate requirements for confirmation of visit.
  • Liaise with other departments to ensure customer inquiries are resolved in a timely manner i.e. 1st contact resolution.

The ideal candidate will possess:

  • Experience in working as Business Support, Administration or Coordinator (essential).
  • Capable of Reading plans
  • Basic construction knowledge or similar experience
  • Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
  • Proficient with communicating verbally and electronically
  • Able to work calmly under pressure while multitasking.
  • Proven problem-solving skills.
  • Ability to work in a team environment to support fellow colleagues.
  • Professional, reliable and punctual.
  • Accurately enter data into systems.

What is on offer:

  • Competitive salary.
  • A friendly, supportive environment where you can enjoy going to work each day.
  • Access to staff benefits and discount programs with major retailers and stores.
  • Comprehensive training via the company's in-house programs.
  • Access to ample on-site car parking.

If you are a team player with strong administration skills and are looking to make the move to a global organisation with plenty of scope for growth and contribution to a multi-faceted organisation APPLY TODAY

  • ASO3 - Business Support Officer

    6 days ago

    Adelaide, South Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    A busy government department is seeking an experienced and proactive AS03 Business Support Officer to join their team on a 6-month temp contract. This role requires an immediate start.As the Business Support Officer, you will provide crucial support to the team, with a focus on both financial and human resources activities. Your key responsibilities will...

  • Administration

    2 weeks ago

    Adelaide, South Australia Randstad - Business Support Full time $55,000 - $70,000 per year

    Are you the person who makes everything run smoothly?My client is looking for a highly organized and proactive Office Administrator to be the operational heart of their team. This role is perfect for a detail-oriented professional who can manage a wide range of tasks and ensure their office is a productive and positive environment for everyone.Key...

  • Business Support Administrator

    5 days ago

    Adelaide, South Australia Rentokil Initial Full time $60,000 - $80,000 per year

    Rentokilhas a great opportunity for an enthusiastic Business Support Administrator to join our team based in Adelaide on a Permanent full-time basis.In this role, you will utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our tight knit team.Core...

  • Business Administration

    2 weeks ago

    Adelaide, South Australia Corporate Construction and Maintenance Services Pty Ltd Full time $60,000 - $90,000 per year

    About usCCMS is a family-owned business located in North Plympton. CCMS specializes in general building works, new-home and maintenance plumbing, shop fit-outs, and roof restorations with a diverse range of residential, commercial and government clients. As we continue to expand, we are seeking a Business Administration & Finance Officer to join our team and...

  • Business Administration Traineeships

    6 days ago

    Adelaide, South Australia Apprenticeship Careers Australia - Adelaide Full time $35,000 - $45,000 per year

    Launch Your Career in Business Administration Peter Page Hyundai – Elizabeth, SA In partnership with Apprenticeship Careers Australia What You'll Get:A Certificate III in Business Administration (nationally recognised)Full-time paid work while you studyOne-on-one support from industry mentorsReal-world experience with a trusted dealershipA solid stepping...

  • ASO2 Administrative Services Officer

    3 days ago

    Adelaide, South Australia Hays | Office Support Full time $60,000 - $80,000 per year

    About the OpportunityThe Administrative Services Officer plays a vital role in supporting the Public Trustee's Customer Services Division by delivering high-quality customer service and administrative support. This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is passionate about helping others.Key aspects of the role...

  • Business Services Administration Assistant

    2 weeks ago

    Adelaide, South Australia PKF - Australia Full time $60,000 - $80,000 per year

    We are a member firm of PKF Global with offices in 150 countries across 5 regions. We are a leading provider of business services, audit, superannuation, tax and specialist services to clients locally and internationally. Because of this, PKF is growing. More and more companies want to work with us because of our values, culture and commitment to...

  • Directorate Administrative Support Officer, Anatomical Pathology

    2 weeks ago

    Adelaide, South Australia SA Health - Statewide Clinical Support Services Full time $67,589 - $72,033 per year

    Central Adelaide Local Health NetworkStatewide – SASalary  ASO-3   $67,589 - $72,033 p.a. + Superannuation & Salary Sacrifice BenefitsSA Pathology FMC, Bedford Park  4042Full-time temporary up to 12 monthsAbout the roleAs an Administrative Support Officer in the Anatomical Pathology Directorate, you will provide essential support to the Clinical...

  • Business Support Officer

    5 days ago

    Adelaide, South Australia SA Health Full time $69,248 - $75,789 per year

    Job no: 918220Work type: Part timeLocation: Adelaide CBDCategories: Administration, Business and Management Central Adelaide Local Health Network, RAH & TQEHSalary ASO-2 $58,709 - $63,154 p.a. (pro rata)+ Superannuation and Salary Sacrifice BenefitsPermanent part-time working 33.75 hours per weekAbout the RoleWe're looking for a proactive and...

  • Administration Support Officer

    1 week ago

    Adelaide, South Australia Halcyon Knights Full time $65,000 - $85,000 per year

    Administration Support Officer - State Government | CBD LocationPay: $ $40.36 per hour + superFull-time, Monday to FridayInitial 3-month contract, with potential for extensionCBD-based roleWe are seeking a motivated and professionalTeam Support Officerto provide high-level administrative and personal support within a large State Government Department. This...