Sales and Marketing Executive

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia's first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there's no better way to experience the Whitsundays, and you won't find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About The Role

Join our team as the Sales and Marketing Executive and dive into an exhilarating adventure Reporting to the Sales and Marketing Manager, you'll play a key role in our dynamic Sales and Marketing Team, where your creativity and innovation will truly shine. You will help develop captivating sales and marketing campaigns that not only showcase the beauty and excitement of all that we have to offer but also engage and inspire travellers from all corners of the globe.

Key responsibilities will include, but not limited to:

• Assisting in the delivery of all Cruise Whitsundays marketing campaigns, ensuring effective planning, execution, and analysis of results.
• Producing, scheduling, and posting engaging content across all social media platforms while managing accounts and responding to comments, reviews, and inquiries to foster community engagement.
• Cultivating and managing relationships with social media influencers, including planning and hosting annual influencer events to maximise exposure for Cruise Whitsundays.
• Updating and maintaining website content using WordPress and liaising with media partners and lead suppliers to strengthen promotional efforts.
• Briefing and assisting in the creation of various marketing assets (digital, visual, print, audio) and managing all marketing administrative tasks, including email distribution and online booking engine responsibilities.

About You

We are looking for a candidate who blends creativity with analytical skills and has a strong understanding of social media strategy. You should excel at building relationships with influencers and media partners while being organised and detail-oriented in managing marketing campaigns. If you thrive in a fast-paced environment, think outside the box, and are excited to inspire others to explore the stunning Whitsundays, we want you on our team

To be successful in this role you will have:

• High energy and motivation as a team player
• Solution-focused problem-solving skills
• Strong attention to detail and a commitment to delivering high standards
• Excellent relationship management experience
• Experience using Marketing Cloud or similar EDM platform
• Familiar with Salesforce or similar CRM Platform

Requirements

• Bachelor's degree or relevant qualification / experience in Sales and Marketing
• A minimum of 3 years' experience in a sales, marketing & digital media role
• Social media & content development
• Previous experience in sales and marketing in the travel and tourism industry will be highly regarded
• Experience utilising a social media management platform such as Social Studio, Hootsuite etc.

Benefits

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Discounts at the Cruise Café & Bar
• Discounts at the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

Applications will be reviewed and progressed as they are received, so don't wait, apply now