PreSales Engineer

Everseen: A leader in vision AI solutions for the world's leading retailers.

The Role

As a PreSales Engineer with the Everseen Go-To-Market Team, you will own the technical and data aspects of the sales relationship with our customers and prospects. The customer will form the centre of your activities and you will demonstrate the capability of Everseen's solution suite to meet their preferred outcomes. And show insights from the trial and pilots we do with prospects. 

This role will allow you to take your career to the next level, working alongside industry experts, on cutting edge technology, to continue scaling an already successful global organization. 

• Deliver compelling, customized demonstrations of our technology to technical and business stakeholders.
• Own the technical components of the sales process, ensuring a seamless and informed sales journey.
• Engage directly with customer CTOs and technical leaders to build trust and instill confidence in our solution's capabilities and fit.
• Work collaboratively with others in the sales team to define tailored technical solutions that align with customer needs and business goals. Help drive the sales process in partnership with the Go-To-Market team.
• Act as the subject matter expert (SME) on our product, delivering deep technical insight, and advice on the data insights gained. 
• Provide technical expertise through presentations, solutions designs, demonstrations and proof of concepts via various mediums. Provide ongoing technical consultation, addressing complex questions and objections with authority and clarity.
• Translate customer requirements into solution architecture, clearly articulating how our platform solves real-world problems and the insights it generates.
• Provide excellent customer service anticipating and meeting the needs of the customer head on.
• Work collaboratively with the Go-To-Market, Operations, Engineering and Product teams to document and improve best practice and processes. Engage in and continuously provide knowledge sharing. 
• Stay up to date with all new developments in Everseen's technology, Computer vision, Gen AI, and the wider retail technology space.

• Customer and customer's business teams
• Everseen's Go-to-Market and reporting teams
• Everseen's Operations team
• Everseen's Product and Engineering teams

• 5+ years in technical sales, presales or solution engineering roles working with enterprise level customers and on SaaS based products, solutions or services.
• Knowledge of and interest in AI and its use in retail. A keen interest in Everseen's solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail market. 
• A true passion for delivering best-in-class customer experience. Demonstrated success in positioning, presenting and demonstrating new products and features. 
• Ability to develop a comprehensive understanding of customer culture, needs and requirements in the Australia - New Zealand region.
• Experience of advanced data analytics. 
• Experience of forecasting and tracking key account metrics in a business development team. A drive to meet and exceed targets and goals.
• Experience of developing relationships, communicating and working with customers at a technical level.
• Strong verbal and communication skills, Everseen's business language is English. 
• There is an expectation of travel with this role including travel to meet with customers and to work with the Everseen team. 

• You have extensive experience working with Linux systems, including Bash scripting, package management, and log analysis.
• You are proficient in containerization technologies such as Docker and Podman, and have hands-on experience with Kubernetes orchestration, Helm charts, and multi-tenant policies.
• You have solid knowledge of virtualization platforms (VMware, Hyper-V, KVM) and are capable of defining hardware requirements for CPU, RAM, GPU, and storage sizing.
• You have a strong understanding of networking concepts, including TCP/IP, VLANs, VPNs, firewalls, and load balancing.
• You are familiar with retail POS systems (NCR, Diebold Nixdorf, Toshiba, Oracle) and their integration with back-office solutions, as well as PCI DSS compliance and peripheral hardware (scanners, printers, SCOs, EFT terminals).
• You have exposure to cloud and hybrid edge deployments, including monitoring and observability using Prometheus, Grafana, and Power BI.
• You are comfortable with security best practices, including SELinux, Kubernetes RBAC, secrets management, VPN tunneling, and log management.
• You have strong solution design and pre-sales skills, including requirements gathering, creating technical architectures, presenting demos/POCs, and building customer-ready documentation and BOMs.
• Familiarity with automation tools, especially Ansible experience, 
• Proficiency in tools such as Salesforce, Microsoft 365, Jira, Power BI.

About Everseen

Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience.

We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our mission is to protect people, process, products and profitability within the retail sector and beyond.

We are trusted by major food, drug, mass, and specialty retailers around the world— including Kroger, Meijer, and Woolworths—we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.

We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail.

Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.

Key Numbers

Top 11

Trusted by 11 of the top 20 global grocery retailers

120,000+

Edge AI Endpoints Worldwide

+3x ROI

Delivering Market's best ROI

Our Commitment

Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.

Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.