Psychology Receptionist and Administrative Assistant

2 weeks ago

Sydney, New South Wales, Australia Blackbird Psychology Full time $50,000 - $80,000 per year

About us:

Blackbird Psychology is a young and innovative neurodivergent-led psychology practice in Parramatta NSW that provides therapy and assessment services both face-to-face in our offices, and Australia-wide via telehealth.

First opening 4 years ago we have quickly developed a national reputation for providing quality neurodivergent-affirming and gender-affirming healthcare based upon the latest research in the field and the unique lived experience of our clinicians.

We are looking for a new Part-Time receptionist to join our team at our Parramatta clinic between 16-32 hours per week across 2-4 days.

Benefits:

A neurodivergent-friendly work environment. As we are a neurodivergent-affirming practice and many of our team members are openly neurodivergent, we do not require our staff members to exhibit masking behaviours. Our work culture has been designed to support and accommodate neurodivergence.

Responsibilities:

  • Answering the phone and addressing client queries.
  • Booking and management of client appointments and assessments.
  • Processing invoice payments and Medicare claims.
  • Scanning and filing documents.
  • Securely handling confidential client information.
  • Liaising with relevant other medical services and stakeholders.
  • Other general administrative duties.

Requirements:

  • Working with Children check (or willing to obtain).
  • National Police check (or willing to obtain).
  • Australian residency or right to work within Australia.

Desired Experience (not required):

  • Previous administrative or reception experience, with experience in healthcare or psychological setting considered a strong advantage.
  • Proficiency in technology, with experience using Zanda (formerly Power Diary), or another practice management system considered a strong advantage.

We welcome neurodivergent, queer, and gender-diverse applicants.

To apply please send an email to with the following:

  • Subject line: Receptionist application (insert your name here).
  • Resume.
  • From which date you would be able to start working.
  • Your response to the "Requirements" section above.
  • A brief description, up to a maximum of 100 words, of your interest in healthcare.
  • A brief description, up to a maximum of 300 words, of your interest or experience with neurodivergence and/or the LGBTQIA+ community.

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