Ticketing Services Coordinator

The Opportunity

Monash University Performing Arts Centres has an exciting opportunity for a Ticketing Services Coordinator.

The Ticketing Services Coordinator is responsible for the day-to-day coordination and efficient operation of the MPAC ticketing services, including ticketing system administration, event client liaison and ticket sales

As the successful candidate you will be responsible for planning, coordinating and undertaking specialised administrative tasks of the ticketing management system and MPAC website, including implementing planned upgrades and systems improvements as well as coordinate, build, design, configure, update and maintain events in MPAC's ticketing system and website. Furthermore, you will provide leadership, supervision, coordination, and direction to a team of ticketing staff on a day to day basis, including planning and rostering of staff and other resources, balancing competing priorities to achieve goals and maximise effectiveness, efficiency as well as fostering a responsive customer service focused culture.

The ideal candidate will bring a strong background in performing arts ticketing and substantial relevant skills and work experience. The role requires a degree in a relevant field with subsequent relevant experience; or extensive experience in management of a ticketing system, box office operation and staff in a multi-venue performing arts complex; or an equivalent combination of relevant experience and/or education/training.

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world's top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Mr Paul Lin, Ticketing Services Manager,

Position Description: Ticketing Services Coordinator

Applications Close: Wednesday 19 November 2025, 11:55pm AEST

Supporting a diverse workforce