Senior Retail Coordinator

2 days ago

Clayton South, Victoria, Australia Monash University Full time $80,000 - $120,000 per year

The Opportunity

The Senior Retail Coordinator provides a range of professional and high-quality administrative services to support the effective operation of the Monash retail spaces across multiple campus locations. This role acts as the second-in-command in the absence of Team Leader and oversees daily operations of retail spaces, including some supervision of staff only when directed, and maintaining excellent working relationships with internal and external stakeholders. This includes ensuring smooth and efficient store operations, assisting with merchandise and products management, maintaining excellent customer service standards, supervising and training seasonal and relevant retail staff, as well as assisting in inventory management.

The Senior Retail Coordinator provides administrative support focusing on retail initiatives, projects and programs with a focus on excellence in process and judgment and provision of sound and timely advice and support to students, staff and other stakeholders.

To be successful in this role the ideal candidate will have:

  • Excellent administration skills and a demonstrated experience in retail or similar field with some experience in customised branding (private label)
  • Demonstrated problem-solving skills with ability to learn and recommend solutions
  • A strong commitment to excellence in customer service and a hands-on approach to service provision
  • Ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required
  • Highly developed computer literacy, including experience using business software such as Microsoft Office
  • Strong customer service orientation with a passion for merchandise and retail

Please note: The role is primarily based at our Clayton Campus but will require the occasional travel to other locations.

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application does not need to address the Key Selection Criteria. Please address your suitability for the role in your cover letter (max 2 pages).

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Matt de Koning, Group Manager Monash Retail and Print Services at

Position Description: Senior Retail Coordinator

Applications Close: Tuesday 11th November 2025, 11:55 pm AEDT

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