Receptionist

2 weeks ago

Sydney, New South Wales, Australia Canterbury Bankstown Bulldogs Full time $60,000 - $80,000 per year

Be the Face of the Bulldogs

We're seeking a proactive and professional Receptionist to be the heartbeat of our club's daily operations. This pivotal role is the first point of contact for members, fans, sponsors, and partners – you'll be the voice and face that shapes every interaction with the Canterbury-Bankstown Bulldogs.

The Opportunity

This isn't your traditional reception role. As our Receptionist, you'll take ownership of creating exceptional experiences while orchestrating seamless operations across our Belmore headquarters. You'll be a trusted resource for the entire organisation – someone who knows the pulse of the club and can expertly navigate any inquiry or challenge that comes through our doors.

What You'll Own

  • Champion our front of house operations – greeting members, fans, sponsors, and VIP guests while managing all incoming calls and emails with warmth and professionalism
  • Be the club's knowledge hub – maintaining comprehensive understanding of upcoming games, events, and initiatives to expertly deal with inquiries and direct them to the right teams if required
  • Coordinate facilities and contractors – managing all on-site contractors, maintenance schedules, and ensuring our workplace reflects the professional standards of a premier NRL/NRLW club
  • Drive workplace excellence – maintaining pristine reception areas, meeting rooms, and common spaces while proactively managing supplies, equipment, and resources
  • Take initiative in problem-solving – identifying opportunities to improve processes and implementing solutions that enhance stakeholder experiences

Who You Are

You're a natural ambassador who thrives on being the go-to person. You take pride in creating positive first impressions and have the confidence to engage with everyone from devoted fans to corporate executives. Most importantly, you're someone who sees beyond tasks to understand impact – you don't just answer phones, you create connections; you don't just book meeting rooms, you facilitate success.

You'll Bring

  • Minimum 2-3 years' experience in a professional reception, customer service, or operations role
  • Exceptional communication skills with the ability to build rapport quickly
  • A proactive, solutions-focused approach with strong initiative
  • Proven ability to juggle multiple priorities while maintaining attention to detail
  • Professional presentation and genuine warmth
  • Proficiency in Microsoft Office Suite
  • Current Working with Children Check (Employer) (or willingness to obtain)

Bonus Points For

  • Experience in sports, entertainment, or hospitality environments
  • Knowledge of rugby league
  • Facilities or workplace management experience

What We Offer

  • Be part of an iconic NRL/NRLW club on the rise
  • Monday to Friday role (8:45am - 5:00pm)
  • Professional development opportunities
  • Dynamic, passionate team environment
  • The chance to make a real impact in a role where no two days are the same

Ready to Be Part of Something Special?

If you're ready to be more than a receptionist – to be a vital player in our club's success story – we want to hear from you. Join us as we build towards sustained excellence, both on and off the field.

Apply now with your resume and a cover letter that shows us why you're the perfect fit for the Bulldogs family.

The Canterbury-Bankstown Bulldogs are an equal opportunity employer committed to building a diverse and inclusive team.

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