Senior Analytics

We are looking for a Senior Analytics and Insights Analyst to uplift the enterprise data and analytics capability.

The position will report to the Analytics Lead and be part of the Service Stream's Analytics & Insights function. The role is critical to improving analytical capabilities at Service Stream by implementing the latest features and technologies, to drive rich and comprehensive analysis.

You will join a high-performing, welcoming team, based at our modern Head Office, which offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.

About the role

Your key responsibilities will include:

• Build, develop and maintain dashboards, including data models and performance metrics that provide valuable insights and supports key business decisions.
• Implement advanced Microsoft Fabric capabilities including lakehouses, warehouses, pipelines, and other features.
• Transform data and analysis into actionable insights for business stakeholders.
• Support analytics initiatives and offer ad-hoc analytics assistance to stakeholders.
• Work and build relationships with a range of cross-functional stakeholders in Operations, Finance, Business.
• Support the agile delivery process within the function.
• Provide insights to propel the business forward, in areas including performance management, process improvement and innovation.

About you

Our ideal candidate will have:

• 4-5 years of experience in an analytics role, delivering data-driven solutions in a complex organization.
• Proven track record of using a data platform such as Microsoft Fabric or similar.
• Hands-on experience with cloud data platforms such as AWS or Azure.
• Hands-on experience working with and optimising large datasets and models.
• Advanced SQL proficiency.
• Python and automation experience would be a bonus.
• Industry experience in facilities management, property management, or government contracts would be a bonus.
• Ability to work across multiple business teams.
• Ability to work across a complex analytics project in a complex environment.
• Bachelor's degree in commerce, IT, mathematics, or engineering.
• Passionate about building analytics solutions.
• Must be a strong advocate for how data and insights can improve business decisions.

About us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.

Benefits of working with us include

• Flexible working - All flexibility requests are genuinely considered. This position offers hybrid working.
• Growth – We are growing and there are opportunities for your career development across our business units.
• Discounts - Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing.
• Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
• Culture – We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year.

How to apply

Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and would welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Applications will not be accepted via email. If you require any reasonable adjustments to the recruitment process, please email