
Analytics Lead
4 days ago
Overview
Join to apply for theAnalytics Lead - Strategy & Operationsrole atXero.
At Xero, we're here to help you supercharge your business by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.
When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.
What you'll do
Be an expert in 'last mile' analytics, developing analytical models and performing deep dives that convert data into actionable insights.
Support executives and decision makers using data in a simple and effective way, with storytelling and data visualization skills to inform better decisions for non-technical stakeholders.
Responsibilities
Lead high-impact analytics projects to support improved decision making for senior leaders across Strategy & Operations.
Generate pan-Xero insights by combining multiple data sources to aid in strategically important decisions, aligning closely with senior executives across the globe.
Work on projects with Senior Analysts; develop a strong understanding of customer and business needs across contexts and geographies; apply insights/analytics to meet those needs.
Outcomes and success
Build strong relationships with senior executives and be seen as a trustworthy, reliable partner.
Provide deep and reliable insights and analytics that drive decision making.
Offer consulting and thought leadership to senior stakeholders.
Demonstrate strong teamwork, manage multiple tasks concurrently, and take responsibility for work with high accountability and on-time delivery.
Continually improve technically and in business analytics delivery; collaborate across multiple teams; build relationships with central data teams and other analytics groups at Xero.
What you'll bring with you
8+ years or more experience in analytics or SaaS in a stakeholder-facing role or as a technical practitioner.
Proven ability to lead analytics projects from end-to-end.
Experience coaching team members to improve communication, storytelling and technical capability.
Experience delivering analytics via interactive dashboards; applying advanced analytics techniques and statistical methodologies.
Experience across cloud data platforms (e.g., Snowflake / DBT) is highly desirable.
Leadership experience and professional maturity with the ability to drive outcomes within an organisation.
Demonstrated experience innovating with data and analytics to create value; commercial mindset and understanding of SaaS business models.
Excellent communication and data storytelling skills; ability to influence varied stakeholders (non-technical and technical).
Passion for improving end-to-end customer experiences and ROI; ability to unravel complexity to get to root answers; capable of capturing and interpreting business requirements; ability to influence outcomes without direct authority.
Technical Skills
Highly proficient in SQL for data extraction, manipulation and analysis.
Comfortable working with complex and diverse datasets.
Proficiency in Tableau and other modern BI tools.
Experience with statistical approaches to analysis; experience with statistical languages such as Python is beneficial.
Ability to establish reporting frameworks.
Why Xero?
We offer generous paid leave, dedicated wellbeing leave, health and life insurance, income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, flexible working, career development, and other benefits that reflect our human value.
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