Client Relationship

1 week ago

Sydney, New South Wales, Australia Sports Clean Full time $70,000 - $80,000 per year

Join Our Team

We are seeking a Client Relationship & Sales Coordinator to support our sales growth and maintain our commitment to exceptional client service. This is a pivotal role focused on nurturing client relationships, driving new business opportunities, and supporting the broader sales team in delivering outstanding results.

If you are a proactive professional who thrives on building rapport, managing accounts, and contributing to a high-performing sales environment, we want to hear from you.

About the Role

As a Client Relationship & Sales Coordinator, you will:

  • Work closely with Account Managers and Sales Consultants to drive business growth.
  • Build and maintain strong relationships with clients and key stakeholders.
  • Identify, coordinate, and contribute to tender submissions.
  • Monitor company performance against service agreements, ensuring client satisfaction.
  • Manage CRM updates and maintain clear communication with internal teams.
  • Create, send, and follow up on quotes, tenders, and sales leads.
  • Act as a key contact for client issues, escalating where needed to ensure resolutions.
  • Support marketing initiatives and attend industry functions to promote services.
  • Help the sales team identify upselling and cross-selling opportunities.
  • Manage client contracts and look for new business opportunities within existing accounts.
  • Track KPIs and stay informed about competitors and market trends.

What We're Looking For

To be successful in this role, you'll need:

  • Proven experience in client relationship management or a sales coordination role.
  • A track record of meeting and exceeding sales targets.
  • Strong interpersonal and relationship-building skills.
  • Confidence in cold calling and networking with clients.
  • Experience managing tenders and proposals.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
  • Excellent communication and presentation skills.
  • English proficiency at native speaker level
  • A professional yet friendly approach, with a sense of humour and a problem-solving mindset.
  • High attention to detail and the ability to meet deadlines.
  • The motivation to work both independently and as part of a team.

Performance Expectations

  • Deliver tasks accurately and on time.
  • Build strong, professional relationships with clients, suppliers, and team members.
  • Meet or exceed agreed KPIs and contribute to the company's growth goals.

Why Join Us?

  • A supportive, social, and collaborative work environment.
  • Opportunities for professional growth and development.
  • Work with a respected company known for quality and service excellence.
  • Be part of a team where your input is valued, and your success is celebrated.

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Benefits:

  • Professional development assistance

Application Question(s):

  • Tender management experience?
  • B2B relationship experience?
  • English proficiency at native speaker level ?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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