Safer Gambling Senior Duty Manager
2 days ago
Safer Gambling Senior Duty Manager | The Star Brisbane
The Star Brisbane is seeking a Safer Gambling Senior Duty Manager for a 14-month contract, with potential for extension. In this key role, you'll support the Director of Safer Gambling in driving the strategy, ensuring regulatory compliance, and delivering effective training across teams. You'll also lead initiatives to enhance guest welfare, manage risk, and collaborate across departments to uphold policy and legal obligations. You will learn and grow in the role whilst assisting the Director with the transition to the JV partners including DBC. This is a unique opportunity to contribute to meaningful, responsible gambling practices that benefit both the business and broader community.
Start date from early December.
Why You'll Love It Here:
- Immediate start
- Free buffet meal every shift
- Discounted city parking
- Up to 30% off dining & accommodation at The Star Brisbane Venues
- Career growth through The Star Academy
- Monday to Friday, and some public holidays/weekends as required
- Lifestyle perks: gym memberships, retail discounts, laundry services & more
What We're Looking For:
- Minimum of 5 years experience in risk and compliance
- Experience in managing a rostered team across a 24 x7 business operational model.
- Demonstrated ability in developing productive relationships and managing and driving change
- Understanding of applicable laws and regulations as they relate to safer gambling and the operation of a casino.
- Demonstrated experience in a senior leadership capacity
- Demonstrated experience and aptitude for delivering difficult decisions and communications
- Proven people management experience including driving team member engagement, capability and development and managing unsatisfactory performance
- Working knowledge of operating systems, internal controls and regulatory requirements for exclusions.
About The Star Brisbane
The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen's Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we're redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane's most exciting precincts.
We're all about inclusion.
At The Star Brisbane, we're committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia's First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.
Ready to shine?
Apply now and be part of the team delivering unforgettable experiences at The Star Brisbane.
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