Motor Claims Officer

8 hours ago

Sydney, New South Wales, Australia Assetinsure Pty Ltd Full time

About Us...

Assetinsure Pty Ltd is an authorised general insurer in the Australian market. Operating since 2004, Assetinsure is focused on delivering innovative insurance / finance solutions across has a wide and growing number of insurance lines. Assetinsure primarily operates in Australia and New Zealand and is an important member of a global insurance network of specialty insurance providers which has a footprint across South Africa, the UK and Europe.

About the role...

Working closely in a small and experienced team, this position will provide claims handling support for the commercial and retail motor claims management operations of Assetinsure.

The role is offered on a part-time basis of 22.5 hours per week and will be on a fixed term contract for a duration of 7 months, starting from 3rd November 2025.

The key responsibilities will be…

  • Product champion for the Motor claims portfolio.
  • Lodgement and verification of claims.
  • Diligent maintenance of electronic claim files ensuring all claim documentation is uploaded to the claim file in a timely manner.
  • Appointing and instructing assessors and/or investigators.
  • Setting reserves and authorising payment within scope of authority, settling claims in the most cost- effective manner and ensuring timely payment of service supplier invoices.
  • Identifying suspicious or potentially fraudulent claims, notifying manager, arranging investigation and briefing solicitors if further action is to be taken.
  • Internal assessment of low value claims where appropriate.
  • Referral point for the claims team in our underwriting agencies (as required).
  • Claims settlements and recoveries.
  • Referral of complaints to appropriate manager.
  • Answering inbound calls for claim enquiries.
  • Maintain positive relationship with insured's, brokers, underwriting agencies and external service providers.
  • Facilitate open dialogue with stakeholders in relation to policy interpretation and specific claim management issues.
  • Provision of exceptional customer service to all clients (current and potential).
  • Other administrative duties as and when required.

The highly valued skills and attributes are…

The ideal candidate for this role should be professional and courteous. They must demonstrate the requisite skills to assist in the administration and management of our retail and commercial motor claims portfolio. Good telephone, written, general communication and customer service skills required together with the ability to work under pressure and remotely as necessary. Computer skills are imperative.

The experience required is…

The ideal candidate should possess a good understanding of the business needs and ideally have worked in and have a solid understanding of motor claims.

If this sounds like the position for you, please click Apply

  • Motor Claims Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time $2,782,960 - $4,629,176 per year

    About UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...

  • Motor Claims Consultant

    1 week ago

    Sydney, New South Wales, Australia Adecco Australia Pty Ltd Full time $80,000 - $120,000 per year

    The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment life-cycle. In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and permanent staff.About UsAre you an experienced motor...

  • Motor Claims Consultant

    7 hours ago

    Sydney, New South Wales, Australia Insurance Australia Group Full time

    Make a difference as a Motor Claims Consultant.WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) were one of Australias leading rural, business insurers, who still believe in friendly, personal service.Your RoleWere looking for multiple Motor Claims Consultants to join our WFI claims teams across Australia on a...

  • Consultant, Motor Claims

    9 hours ago

    Sydney, New South Wales, Australia IAG AUS Full time $60,000 - $80,000 per year

    Make a difference as a Motor Claims Consultant.WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.Your RoleWe're looking for multiple Motor Claims Consultants to join our WFI claims teams across Australia on a...

  • Motor Claims Consultant

    6 days ago

    Sydney, New South Wales, Australia Steadfast HRIS Full time $60,000 - $90,000 per year

    Introduction Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good...

  • Motor Claims Consultant

    9 hours ago

    Sydney, New South Wales, Australia Steadfast Full time $80,000 - $120,000 per year

    Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of...

  • Senior Motor Claims Officer

    6 days ago

    Sydney, New South Wales, Australia Kennedy Reid Full time $100,000 - $120,000 per year

    *Key Benefits*Competitive salary between $ k + Super + annual bonus + remuneration reviewsWork from home up to 2 days each weekExceptional reward and recognition programs within a values-based frameworkFuture growth and career opportunitiesExcellent culture which includes staff outings and functions.The Role Manage a portfolio of complex commercial motor...

  • Commercial Motor Claims Team Lead

    6 hours ago

    Sydney, New South Wales, Australia IAG AUS Full time $120,000 - $180,000 per year

    Create impact as a Commercial Motor Claims Team Lead.   For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.   Your Role  Joining CGU's Claims team as a Commercial Motor Claims Team...

  • Commercial Motor Claims Consultant and Senior role

    3 hours ago

    Sydney, New South Wales, Australia CityWide Talent Full time $90,000 - $120,000 per year

    I'm working with a well-regarded insurer that's growing fast, looking to hire 2 Commercial / Fleet Motor Claims Consultants.   One is a Senior position with a minimum 5 years' experience. The other position requires at least 2 years experience. Both roles report to the Claims Manager.If you've got solid experience handling commercial motor claims,...

  • Claims Motor Assessor

    2 weeks ago

    Sydney, New South Wales, Australia Youi Insurance Full time $90,000 - $120,000 per year

    About The RoleJoin Youi and be part of a top team delivering a premium motor claims experience.In this role, you'll assess vehicle damage, ensure quality throughout the claims process, prevent fraud, and make sure everything runs smoothly. You'll work closely with our repairer network and provide outstanding support to our customers when they need it...