Consultant, Motor Claims

19 hours ago

Sydney, New South Wales, Australia IAG AUS Full time $60,000 - $80,000 per year

Make a difference as a Motor Claims Consultant.

WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.

Your Role

We're looking for multiple Motor Claims Consultants to join our WFI claims teams across Australia on a full-time, permanent basis. Your main objective will be to support customers and stakeholders through the motor claims process. This includes juggling a high volume of inbound calls and correspondence from customers and authorised representatives.

Commencing Monday 17 November 2025, you'll begin with 4 weeks comprehensive, fully paid training at our brand new IAG offices in Dharug Country (Parramatta). An additional 4 weeks of hands-on support will also be provided as part of your ongoing development as you transition into the role. Please note, whilst we're not operational on public holidays, this onboard will overlap into the Christmas period. After a minimum of 3 months in the office you may be eligible for a hybrid role allowing work from home within the business requirements, currently a minimum of one office day per week. You'll work Monday to Friday with shifts between 8:30am – 5:00pm local time.

Please note: To work from home, you'll need high speed internet connection, and a private home office set up. 

About You

You'll thrive in a fast-paced, inbound call centre environment. You're empathetic, resilient, and confident in your communication. You'll also bring:

  • Strong customer service and conflict resolution skills
  • Ability to prioritise and manage time under pressure
  • Intermediate computer literacy and troubleshooting ability
  • Excellent attention to detail
  • Confidence in decision-making

Joining WFI you'll have access to a raft of benefits from across the Group:

  • Boosted superannuation with 13% as standard
  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Dedicated career growth programs, including the award-winning IAG Academy
  • Award-winning recognition and reward program

*Employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today. 

Learn more about who IAG is here.

  • Motor Claims Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time $2,782,960 - $4,629,176 per year

    About UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...

  • Motor Claims Consultant

    2 days ago

    Sydney, New South Wales, Australia Insurance Australia Group Full time

    Make a difference as a Motor Claims Consultant.WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) were one of Australias leading rural, business insurers, who still believe in friendly, personal service.Your RoleWere looking for multiple Motor Claims Consultants to join our WFI claims teams across Australia on a...

  • Motor Claims Consultant

    3 days ago

    Sydney, New South Wales, Australia Steadfast Full time $80,000 - $120,000 per year

    Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of...

  • Motor Claims Consultant

    13 hours ago

    Sydney, New South Wales, Australia Strata Solicitors - A Gallagher Bassett Company Full time $90,000 - $120,000 per year

    BackMotor Claims Consultant - Fast TrackJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLSydney, AustraliaClaims38860Partially Scheduled in the Officemail_outlineGet future jobs matching this searchorJob DescriptionIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best...

  • Motor Claims Consultant

    14 hours ago

    Sydney, New South Wales, Australia Gallagher Bassett Full time $60,000 - $120,000 per year

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Commercial Motor Claims Consultant and Senior role

    13 hours ago

    Sydney, New South Wales, Australia CityWide Talent Full time $90,000 - $120,000 per year

    I'm working with a well-regarded insurer that's growing fast, looking to hire 2 Commercial / Fleet Motor Claims Consultants.   One is a Senior position with a minimum 5 years' experience. The other position requires at least 2 years experience. Both roles report to the Claims Manager.If you've got solid experience handling commercial motor claims,...

  • Motor Claims Officer

    3 days ago

    Sydney, New South Wales, Australia Assetinsure Pty Ltd Full time

    About Us...Assetinsure Pty Ltd is an authorised general insurer in the Australian market. Operating since 2004, Assetinsure is focused on delivering innovative insurance / finance solutions across has a wide and growing number of insurance lines. Assetinsure primarily operates in Australia and New Zealand and is an important member of a global insurance...

  • Motor Vehicle Sales Consultant

    19 hours ago

    Sydney, New South Wales, Australia Paul Wakeling Motor Group Full time $60,000 - $100,000 per year

    Position Title:  Motor Vehicle Sales Consultant - VWDepartment: Sales DepartmentLocation of the Role:CampbelltownEmployment Type: Full TimeOverview of the company:Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car...

  • Commercial Motor Claims Team Lead

    2 days ago

    Sydney, New South Wales, Australia IAG AUS Full time $120,000 - $180,000 per year

    Create impact as a Commercial Motor Claims Team Lead.   For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.   Your Role  Joining CGU's Claims team as a Commercial Motor Claims Team...

  • Senior Motor Claims Officer

    6 days ago

    Sydney, New South Wales, Australia Kennedy Reid Full time $100,000 - $120,000 per year

    *Key Benefits*Competitive salary between $ k + Super + annual bonus + remuneration reviewsWork from home up to 2 days each weekExceptional reward and recognition programs within a values-based frameworkFuture growth and career opportunitiesExcellent culture which includes staff outings and functions.The Role Manage a portfolio of complex commercial motor...