Restaurant Supervisor

1 day ago

Wagga Wagga NSW, Australia OKAMI PENRITH PTY LTD Full time

Employment Type: Part-Time/Casual (Work at least 12~15 hours per week)

Salary & Benefits: Base hourly rate + super + bonus

Weekend and public holiday shifts are paid at the applicable penalty rates.

About Us: OKAMI Japanese Restaurant is a pioneer in bringing Japanese style All You Can Eat into Australia. Every dish at OKAMI is freshly made to order from the menu with 45+ options. Combined with the cozy atmosphere, this makes OKAMI an essentially family and group gathering friendly venue.

Role Overview:

We are seeking an enthusiastic and hands-on Supervisor to lead and support our front-of-house team. You will play a vital role in ensuring smooth daily operations, upholding service standards, and contributing to the overall success of the restaurant.

Key Responsibilities:

  • Manage business phone calls and reservations professionally during operating hours.
  • Lead and support front-of-house staff to ensure outstanding customer service and smooth team performance.
  • Collaborate with the management team to meet sales targets and drive operational excellence.
  • Oversee day-to-day restaurant operations, ensuring compliance with company policies and procedures.
  • Handle customer concerns promptly and professionally to maintain a positive brand image.
  • Monitor food and beverage presentation and quality throughout service.
  • Ensure adherence to food safety, hygiene, and workplace health and safety regulations.
  • Provide input on menu development and identify opportunities for service improvement.

Qualifications and Skills:

  • Previous experience as a Restaurant Manager or Supervisor in a busy restaurant is preferred.
  • Current NSW RSA is preferred.
  • Strong communication and customer service skills; bilingual abilities are a plus.
  • Good command of spoken and written English.
  • Professional appearance, positive attitude, and keen attention to detail.
  • Passion for food, hospitality, and delivering exceptional customer experiences.
  • Sushi-making experience is highly regarded.

What We Offer:

  • Base salary + super + performance bonus, with potential salary progression based on performance.
  • Structured onboarding & training to fast-track your understanding of our restaurant systems and standards.
  • Supportive, high-energy team culture that values practical problem-solving and continuous improvement.

If you are passionate about hospitality, leadership, and creating memorable dining experiences, don't hesitate — apply now and join our dynamic team

Job Type: Part-time

Benefits:

  • Free drinks
  • Free food

Experience:

  • Restaurant management: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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