Intake and Assessment Officer

About us

At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.

About the role

As the Intake and Assessment Officer, you will play a pivotal role in guiding prospective clients through their journey with our Social & Community Services. Your focus will be on conducting thorough intake assessments, ensuring each client's unique choices and preferences are at the forefront. By collaborating closely with clients and maintaining strong relationships with external partners, you will facilitate seamless access to appropriate services and support, adhering to the "No Wrong Door" policy.

In this dynamic position, you will contribute to a positive team environment through active participation in meetings, professional development, and innovation initiatives. Responsibilities will include conducting client risk assessments, advocating for client rights, and maintaining meticulous documentation. You will also play an essential role assisting in training volunteers and students, while ensuring compliance with relevant policies and legislation.

This is a Permanent Part-Time position working 34.2 hours fortnight based at our Strathpine service.

Qualifications, Credentials and Other Requirements

• Diploma in Community Services or a similar field

• Current National Police Check

• Current Blue Card

About You:

• Strong interpersonal skills with the ability to engage positively and sensitively with diverse clients, including those with challenging behaviours.

• Experience in establishing client goals and providing supportive guidance.

• Excellent organizational skills, able to prioritize tasks, meet deadlines, and deliver high-quality outcomes.

• Proven ability to collaborate effectively within multi-disciplinary teams and across service boundaries.

• Understanding of contemporary legislation and practices, with a focus on child-centred and whole-of-family frameworks.

• Proficient in using Microsoft Office and other relevant software in daily tasks.

• Committed to continuous professional development and learning.

• Adaptable and resilient, with a passion for making a positive impact in the community.

Why Join Anglicare?

Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.

• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.

• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)

• Enjoy the potential tax savings of a Novated Car Lease.

• Employee Discounts at some of Australia's leading retailers.

• 6% Bupa Health Insurance Discount.

• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.

• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.

• Opportunities to purchase additional annual leave.

• Pastoral Care Support & Employee Assistance Programs.

• Free annual Flu vaccinations.

What happens now?

Apply now by sending us your current resume, cover letter and answering a few screening questions.

We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Helen Reda

Applications will be reviewed as they are received and we reserve the right to commence interviews prior to the closing date and/or close this advertisement early if a suitable applicant/s is selected.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing on-going care and protection.