DC Facilities Engineering Supervisor

We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

Co-ordination, supervision of maintenance and installation activities within the data centre environment, with a strong focus that all maintenance is scheduled, fully documented as per standing operating processes and agreed schedules.

Monitor daily activities and building services, identifying any issues and escalate situation to Facilities Engineering Manager and offsite services providers.

This role is based in Greystanes, NSW, on-site working and reporting into Data Centre Manager. The role supports 24x7 mission critical operations and shift staff, with the occasional weekend requirement to support maintenance tasks.

Responsibilities and Accountabilities

Key responsibilities will include but not be limited to the following:

• Liaise with onsite clients and service partners at the Greystanes data centre to ensure a high level of customer service and compliance with SLA's and audit requirements.
• Maintain site reliability through identification of risk, faults and forecasted maintenance, applying risk reduction strategies through proactive R&M works.
• Subcontractor management and supervision including maintenance, repair and new installations.
• Maintenance scope preparation, with end-to-end delivery of all works.
• Provide breakdown response and situation management as required in site emergencies.
• Maintain building records including but not limited to procedures and maintenance records to ensure compliance with ISO requirements.
• Ensuring all work performed on site meets the agreed scope of works and an acceptable level of quality.
• Provide Safety management of all sub-contractors and partake with internal WHS and environmental programs.
• Prepare, develop and maintain operational documents for change control compliance and SOP compliance.
• Conduct daily documented building inspections & initiate repairs through service partners.
• Supervise the operation of building equipment to ensure correct operation and alignment with PUE and SLA targets.
• Participate in site auditing activities
• Ensure the confidentiality and security of data and facility is always maintained.
• Always ensure compliance to site and customer specific security policies.
• Co-ordinate and manage remote hands activities in conjunction with 24x7 shift team and client requirements.

Requirements and Experience

• Previous subcontractor management, focusing on safety and environmental compliance.
• Management of maintenance activities within a mission critical environment, e.g. data centre, hospital, finance or large-scale commercial environments.
• Risk management mindset and experience.
• Proven experience supervising data centre operations or other critical environments, with a strong focus on uptime, safety, and compliance.
• Demonstrated ability to lead, mentor a broad team of shift technicians with varying levels of skills, including technicians and contractors, in a fluid work environment.
• Hands-on experience with remote hands support, including hardware installation, cable management, troubleshooting, console work and escalation procedures or the willingness to learn quickly on the job.
• Strong written and verbal skills, with a keen eye to detail.
• Can do attitude team attitude, with a strong focus on customer service for onsite clients.
• MS Office Suite experience, Excel, Word, Outlook, Teams, SharePoint
• Documentation creation skills and attention to detail for administrative tasks.
• Reliable transport (Car) due to the location of the site.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from
women and gender-diverse people; Aboriginal and Torres Strait Islander people
;
Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders
. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email

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