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Staff Supervisor

2 weeks ago

Coffs Harbour, New South Wales, Australia Busways Group Pty Ltd Full time $60,000 - $80,000 per year

Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a Staff Supervisor at our Coffs Harbour Depot.

What You'll Be Doing:

  • Be the main point of contact for drivers for all non-dispatch issues.
  • Assist Depot Manager with the Operations leave register.
  • Assist in building and maintaining master roster, build future weekly driver rosters
  • Ensure Licence compliance in HIVE and follow up outstanding staff.
  • Ensure driver leave level is adhered to.
  • Oversee and action driver occurrence records.
  • Investigates and assists Customer Service team.
  • Distribute non electronic driver payslips.
  • Assist the Manager with Charters when required if applicable for your depot. Assist the Manager and in responding to Major incidents.
  • Conduct drug and alcohol testing and/or tasks as required.
  • Reconciliation for banking/petty cash/driver floats for relevant depots still selling cash tickets.
  • Coach driver's and help develop their performance, offering feedback and demonstrate the desired skills and expected work ethic.
  • Educate drivers on the way we do things and why we do them i.e. 'The Busways Way'
  • Perform ad-hoc tasks and other duties as directed.

What You'll Bring:

  • Demonstrated Operations knowledge including service delivery, rostering, incident management, performance management, employee relations, complaint handling, work, health and safety, inclusion and diversity.
  • Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines.
  • Excellent communication skills and the ability to build and maintain successful relationships.
  • Strong attention to detail, organisational and time-management skills
  • Leadership capability, experience and demonstrated capacity to coach others.  Creative thinker and proactive problem solver
  • Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.
  • Must be an Australian Citizen, Permanent Resident or have working rights in Australia
  • Current Australian drivers licence issued by the relevant State.

What We Offer You:

  • At Busways, we don't just transport people – we care about every part of the journey.
  • You'll be part of a supportive, collaborative team
  • Career growth opportunities
  • Direct access to senior executives influencing major commercial decisions Employee Referral Program – generous cash bonuses
  • Fitness Passport – discounted access to multiple fitness facilities
  • Employee Assistance Program and other company benefits

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:

Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 12/08/2025. All applicants will receive an outcome via email. Please include the following in your application:

  • A cover letter telling us who you are and why you'd be a great fit for this role

  • A current resume detailing your experience.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Contact our Recruitment Team on or

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.