Customer Service

2 days ago

Green Point NSW, Australia Swimart Green Point Full time $60,000 - $80,000 per year

We're excited to announce that Swimart Green Point currently has a position available for an immediate start in our Customer Service and Retail team.

This role is ideally suited for a Full-Time candidate, however we are open to discussing Part-Time and Casual arrangements based on availability and fit.

Tasks & Responsibilities

  • Assisting customers with their enquiries both in-store and over the phone.
  • Performing water tests on pool and spa samples, and providing customers with advice on how to maintain a healthy pool.
  • Sales and advice on new equipment and upgrades.
  • Assisting the service department with scheduling and enquiries
  • Assisting with admin tasks
  • Monitoring email accounts
  • Stock Control
  • Assisting customers to their car with heavy items.
  • First Point of Contact for our customers.

What You Bring

  • Experience in the pool industry is not essential as we are willing to train the right people, however previous experience would be an advantage.
  • Excellent Phone Manner, Communication Skills, and the ability to compose emails with appropriate grammar.
  • Must be Positive, Punctual, Polite, and Professional.
  • Must be able to work productively as part of a team and also autonomously.
  • Must be proficient & accurate with admin tasks.
  • Must have a friendly persona and a willingness to help our Customers.
  • A good level of computer literacy.
  • Ability to lift 20Kg
  • Must be able to maintain the highest level of Customer Service.
  • We encourage all interested people to apply, from those entering the workforce for the first time, to well seasoned workers and retirees.

What We Offer

  • Competitive salary with opportunities for overtime and commissions.
  • Comprehensive training and ongoing professional development.
  • Supportive team environment with a focus on work-life balance.
  • Generous Employee discounts on pool products and services.
  • Opportunity to work in a growing and reputable company.

How to Apply

If you are passionate about Customer Service and meet the requirements listed above, then we are keen to hear from you.

Please email your Resume and a Cover Letter to

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $25.00 – $38.58 per hour

Expected hours: 15 – 38 per week

Benefits:

  • Professional development assistance

Work Authorisation:

  • Australia (Required)

Work Location: In person

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