Tennis World

4 days ago

Sydney Olympic Park, New South Wales, Australia Tennis Australia Full time $45,000 - $60,000 per year

About Tennis World

Our programs open many doors in growing grassroots participation and offers a fantastic range of programs that combines tennis, fitness and fun into the one. At Tennis World, tennis is our focus and our passion and we are committed to ensuring the sport is easy to access, enjoyable to play, and offers engaging programs wherever we operate.

To help us in achieving our plans we are looking for a casual Customer Experience Officer to join our team at Tennis World NSW on a casual basis.

About the role

This position is responsible for providing friendly, professional and efficient service to Tennis World members, coaching students and customers ensuring the service areas such as Court hire, Membership, Programs, Social Leagues and Tournament, Coaching, Pro Shop, Tours, Merchandise and Cafe all are delivered to the highest levels of customer service and efficiency.

Reporting into the Customer Experience Lead, in this role you will:

  • Provide friendly, professional and efficient customer service via phone, email and face-to-face.
  • Support customers with the sale of merchandise, as well as court booking and any tennis-related enquiries.
  • Maintain front of house areas, including the pro shop and café, including coffee making, food preparation and stock control.
  • Deliver administration and customer service support to Tennis World tournaments, social leagues and initiatives.
  • Advance operations by providing recommendations to support the overall wellbeing of the commercial viability of Tennis World.

About you

To be successful in this role you will:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Eagerness to listen, learn and develop.
  • Previous experience in providing exceptional customer service, preferably in Sport and Leisure Industry.
  • Hold (or be willing to obtain) a current Police Check and Working with Children Check.
  • Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia.

What's in it for you?

  • Career development with a range of formal education and on the job training opportunities.
  • Monthly health & wellbeing activities through our Serving Your Health program.
  • Onsite gym & tennis facilities.
  • Free car parking.
  • A range of discounts from our sponsorship partners.

To Apply

Please submit your resume.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

  • Tennis Development Officer

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time $60,000 - $80,000 per year

    At Tennis NSW, we're creating a more playful world through tennis - for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court. We're a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real...

  • Head Tennis And Pickleball Professional

    2 weeks ago

    Sydney, New South Wales, Australia Voyager Tennis Academy Full time

    **Overview**:Voyager Tennis is a multi-award-winning racquets organisation with 17 venues across Sydney, Northern NSW, Melbourne and Singapore and our footprint is growing. We believe tennis and racquets sports can be a powerful, life-enhancing voyage that helps an individual become the best person they can be.**What we are looking for?**Voyager Tennis is...

  • Inclusion & Community Manager

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time

    At Tennis, our vision is to create a Playful World through Tennis, for Everyone.Tennis is more than a sport. It has the power to change lives by delivering health benefits, galvanising communities, and developing champions. The people who work at Tennis are team players: they are imaginative, humble, collaborative and, above all, excellent. They understand...

  • Tennis Coach, Southend Tennis Centre, Casual

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Casual8 Sep 2025DescriptionMeriden is an Anglican school with a Christian foundation. Many of the staff live out their Christian faith in their lives and are active members of a local church. Staff at Meriden are required to actively invest in the Christian ethos of the School, be loyal to the School and the Principal, and publicly supportive of the School's...

  • Marketing & Communications Manager

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time

    At Tennis SA, we're creating a more playful world through tennis – for everyone.From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.We're a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real...

  • School Development Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time

    It's an exciting time for tennis in Australia and we have ambitious plans to continue to grow the game from grassroots through to high performance. We are transforming how we deliver tennis, with the aim of making it more accessible, to more people, more often. To help us achieve our plan we are looking for a School Development Coordinator to join our team...

  • Event Operations Lead

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time

    At Tennis Australia, we're creating a more playful world through tennis - for everyone.We're a team of imaginative and passionate people who believe in the power of sport to make a difference.We are now hiring for an Event Operations Lead - Sydney to join our team to deliver the United Cup Sydney. This is a full-time fixed-term contract until June 2026.As...

  • Tennis Trading Expertise

    1 week ago

    Sydney, New South Wales, Australia beBeeWagering Full time $80,000 - $150,000

    Job Title:Tennis Wagering Specialist">This is a unique opportunity to leverage your analytical skills and passion for sports in a dynamic and innovative environment.">As a Tennis Wagering Specialist, you will be responsible for managing live tennis events, including Grand Slams and ATP/WTA tournaments.">You will work with cutting-edge models and global teams...

  • Digital Lead

    2 weeks ago

    Sydney, New South Wales, Australia Tennis Australia Full time

    Play a key role in making tennis more accessible across NSW- Join a passionate team and become part of a fun and inclusive culture- Flexible work practices, ensuring a positive work-life balanceIt's an exciting time for tennis in Australia and we have ambitious plans to continue to grow the game from grassroots through to high performance. We are...

  • Tennis Wagering Operator

    1 week ago

    Sydney, New South Wales, Australia Sportsbet Full time

    Job Description:About UsAt Sportsbet, we're united behind our purpose to "Bring Excitement to Life" for our 2 million customers (and growing).We do this by over-delivering through our commitment to fun, challenging the status quo and living our values.As part of the Flutter Group, we're a global player, but in Melbourne, Sydney and Darwin we're a tight knit...