Resource Allocation Officer
7 days ago
If you're looking to make a difference in your own backyard, this career is for you.
You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact.
In this role, you'll:
Manage the full spectrum of resource allocation, from planning and real-time operations to certification, analysis, and reporting. You'll collaborate on proactive rostering strategies for events, training, and leave management, ensuring skilled and cost-effective coverage. Your ability to maintain dynamic, forward-looking schedules will be key to boosting readiness and performance across the division.
You'll harness advanced reporting tools to forecast needs and align with strategic goals, while partnering with leaders and stakeholders to meet evolving operational demands across depots and the broader network. Your expertise will help balance compliance, cost, and performance KPIs, optimizing workforce planning and driving a culture of innovation and continuous improvement.
For more information on this position and business unit, view the role description and information pack.
About you
To thrive in this role, you'll bring extensive experience in resource allocation or operational environments, with a deep understanding of rostering policies and best practices.
You're a confident communicator, able to collaborate across all levels of the organization, and you're highly proficient in IT systems including Microsoft Office and CRM platforms like Salesforce. Familiarity with workforce management tools such as Microster or Kronos will be a strong advantage.
You're calm under pressure, proactive in your approach, and flexible enough to adapt to shift work and dynamic operational demands.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.
Please note, this role involves shift work.
What are you waiting for…? Connect with us. Apply now
Applications close: 11:59 pm Sunday, 12th October 2025.
For more information about this role, please contact GURVEEN..NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
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