Service Manager

3 days ago

Mount Isa, Queensland, Australia Xylem Full time $120,000 - $180,000 per year

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Service Manager at our Mt Isa Branch. The Service Manager is responsible for providing tactical and strategic leadership to the service and rental team, to drive sustainable growth across Xylem products and services.

Responsibilities:

  • Lead and motivate service and rental teams to achieve business growth and exceed financial targets.

  • Collaborate with Sales Team and Stakeholders to identify, analyse, and capture market growth opportunities.

  • Lead the Service Facility operations to meet company policies, safety, and quality standards.

  • Manage profit and loss, revenue, and cost budgets for regional service and rental centres, collaborating with FP&A to ensure accuracy and alignment.

  • Ensure rental fleet readiness and coordinate timely service delivery to meet customer requirements and expectations.

  • Liaise with Marketing and Supply Chain to maintain adequate spare parts inventory for growth and demand.

  • Monitor and report on aftermarket business performance and market opportunities.

About you:

  • Prior experience as a Service Manager within the Mechanical, Electrical, or Water Industry (highly desirable).

  • Demonstrated ability to influence and manage stakeholders effectively.

  • Proven track record of leading and motivating teams to achieve outstanding results.

  • Excellent interpersonal and communication skills.

  • Driven to champion initiatives and deliver impactful outcomes.

Benefits:

  • Training and Career Development

  • Company Bonus Program

  • Subsidised Health Insurance for you and your immediate family

  • Gym Membership discounts and other wellbeing benefits

  • Company funded Income Protection.

  • Opportunity to make a difference and become part of Xylems volunteer program "Watermark".

Interested and have the right attitude but don't quite have all the requirements? Don't be discouraged as we can train you

Apply Now to become part of a loyal, hardworking team and join us on our journey to solve water

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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