Member Services Officer

5 days ago

Mount Isa, Queensland, Australia PCYC Queensland Full time $40,000 - $60,000 per year

We are currently seeking a motivated Member Services Officer to enhance and support PCYC Mount Isa Youth Club operations by ensuring all members and customers receive the highest level of customer service. If you are passionate about delivering excellence in customer service, then we need you

What we can offer

  • In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free. This will allow you to take home more of your income before it is taxed
  • Free PCYC gym membership
  • 15% discount on PCYC services such as Fun Squad, Gymnastics and Little n Active
  • Volunteer day every year
  • Access to our Employee Assistance Program (EAP)
  • Access to our online learning management system and facilitated programs, such as our Leadership Development Program – Your career progression is important to us
  • Access to our corporate health plan with HCF, offering very competitive and comprehensive health insurance products

Your New Role

You will be at the forefront responding to club enquiries, providing advice and information as well as partaking in up-selling and cross-selling of PCYC products and services. You will also prepare point of sale devices including cash registers and electronic swipe devices in addition to some office administration. We're committed to fostering a supportive, respectful, and positive atmosphere where everyone is welcome. Every interaction with our members is designed to contribute to their sense of belonging and growth. By joining us, you'll play a crucial role in directly influencing positive change in your community. If this sounds like you, click 'apply' to be taken directly to our PCYC careers page to download the Position Description obtain more information.

About You

  • Minimum 12 months experience working in a customer service or sales role
  • Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook)
  • Current First Aid and CPR certificates (or ability to obtain)
  • Qualification in Fitness, Sport and Recreation or similar or interest in developing in this area (nice to have but not required)

Please note: Working With Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies. All PCYC employees are required to complete a National Police Check upon commencement.

PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples as well as people from culturally diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

  • Aviation Protection Officers Mt Isa Airport

    2 weeks ago

    Mount Isa, Queensland, Australia TRIDENT SERVICES AUSTRALIA Full time $60,000 - $80,000 per year

    No Experience NecessaryFully PAID Cert II in Transport Security ProtectionRostered shifts and flexibility.We are currently looking for Aviation Protection Officers to be based Mt Isa Airport on a Part Time basis. You will be responsible for:Undertaking screening activities in a fast-paced airport environmentEnsuring compliance with security and safety...

  • Police/Senior Police Liaison Officer

    4 weeks ago

    Mount Isa, Queensland, Australia North West Queensland Full time

    You will assist the Queensland Police Service in developing trust, understanding the indigenous/multi-cultural communities needs and breaking down barriers between the local community and the local police. You will play an essential role by building and maintaining these strong relationships between the community and the Queensland Police Service.Job...

  • Office Manager

    2 weeks ago

    Mount Isa, Queensland, Australia Isa Hotel Full time $70,000 - $80,000 per year

    As an Office Manager, your responsibilities will include:Support the planning, review, and continuous improvement of office services at the venue.Manage office records, accounts, and administrative systems.Liaise with internal and external professionals to coordinate office activities and resolve issues.Ensure office equipment, technology, and supplies are...

  • Clinical Nurse Alcohol, Tobacco and Other Drug Service

    4 weeks ago

    Mount Isa, Queensland, Australia North West Hospital and Health Service Full time

    Overview This is your opportunity to contribute to our vision of creating: Pathways to better health for our North West communities. North West Hospital and Health Service (HHS)Unique locations Friendly communities Regional, rural and remote incentives Working with usFor 1 year will get you an isolation bonus of AUD$3,500. If you...

  • Clinical Nurse Alcohol, Tobacco and Other Drug Service

    4 weeks ago

    Mount Isa, Queensland, Australia North West Hospital and Health Service Full time

    OverviewThis is your opportunity to contribute to our vision of creating:Pathways to better healthfor our North West communities.North West Hospital and Health Service (HHS)Unique locationsFriendly communitiesRegional, rural and remote incentivesWorking with usFor 1 year will get you an isolation bonus of AUD$3,500. If you stay for 2 years you will get...

  • A03 Business Support Officer

    2 weeks ago

    Mount Isa, Queensland, Australia Hays Full time $60,000 - $80,000 per year

    Your new company Our client is a government department that provides reliable building, maintenance, and construction services across North West Queensland. Your new role We are seeking a highly motivated individual to join the team in an administration role. In this role, you will be responsible for providing a broad range of support in the provision of...

  • Senior Practitioner RAIFFS

    1 day ago

    Mount Isa, Queensland, Australia Centacare North Queensland Full time $80,000 - $120,000 per year

    Introduction:Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a...

  • Supervisor, Non Process Infrastructure

    5 days ago

    Mount Isa, Queensland, Australia Thiess Full time $120,000 - $180,000 per year

    Supervisor, Non Process InfrastructureJob ID931619Job TypeMaximum Term > 12 monthsLocationAustralia - Mt Isa, QLD, Australia - QLD OtherCategoriesSupervisory / Management, Mining Operations, Project ManagementApplications close15 Oct 2025 E. Australia Standard TimeMake your mark with ThiessEveryday, all around the world, Thiess supports and celebrates our...

  • Case Manager

    1 day ago

    Mount Isa, Queensland, Australia Centacare North Queensland Full time $60,000 - $90,000 per year

    Introduction:Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in...

  • Superintendent, Non Process Infrastructure

    5 days ago

    Mount Isa, Queensland, Australia Thiess Full time $120,000 - $180,000 per year

    Superintendent, Non Process InfrastructureJob ID931620Job TypeMaximum Term > 12 monthsLocationAustralia - Mt Isa, QLD, Australia - QLD OtherCategoriesSupervisory / Management, Project ManagementApplications close15 Oct 2025 E. Australia Standard TimeMake your mark with ThiessEveryday, all around the world, Thiess supports and celebrates our people. We...