Personal Assistant

7 hours ago


Braddon, Australian Capital Territory, Australia 4de566b3-0ae3-4a53-8e1e-fe9cb1d1ede9 Full time $60,000 - $80,000 per year

About the business and the role

We are a single surgeon orthopaedic practice focused on providing the highest standard of patient care.

We are looking for a medical receptionist / personal assistant who is efficient, competent, trustworthy, caring, reliable, flexible and a team player.

The position is a full - time position, working full days on Mondays to Fridays. Saturday morning and after hours work may be occasionally required. The position is supported by two part - time staff.

We are a small team led by a supportive surgeon.

We are interviewing now with a view to a starting date in January

Job tasks and responsibilities

Providing patient care in person, on the telephone and on-line

  • Taking bookings for appointments
  • Taking bookings for surgery
  • Helping with patient inquiries and directing medical questions to the surgeon
  • Assisting the surgeon with the triaging process

Office administrative tasks including printing letters, ordering stationary and supplies

Billing for appointments and for surgery

Organizing operating lists

Sharing and handing over tasks to other administrative staff

Skills and experience

Excellent interpersonal skills

Professional manner

Clear in spoken and written communication

Honesty, reliability and flexibility with working hours

Attention to detail

Efficient

Team player

Ability to recognize own limitations, admit to mistakes and to ask for help when required

Familiarity with medical terminology

Familiarity with Medicare item numbers

Good computer skills - e-mail, Microsoft Office

Experience with medical software is desirable - Clinic2cloud, Genie

Job benefits and perks

Opportunity to be part of a busy, evolving and dynamic practice with a friendly and supportive working environment

Opportunity to assist patients in overcoming injuries and returning to function

Parking provided

Very well supported by other receptionists / personal assistants and surgeon


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