Customer Service Consultant

1 day ago

Sydney, New South Wales, Australia Fresh Gift Group Full time $45,000 - $60,000 per year

About Fresh Gift Group

Fresh Gift Group is a leading gifting company renowned for delivering exceptional premium products. We're passionate about creating unforgettable gifting experiences and building strong customer relationships. Our company culture is built on teamwork, innovation, and a genuine commitment to customer satisfaction.

As we gear up for our busiest season, we're seeking dynamic individuals to join our team as Customer Service Consultants. This is a fantastic opportunity to contribute to our success while being part of a supportive and fun-loving team.

JOB DESCRIPTION

Fresh Gift Group is looking to expand its team of Customer Service Consultants for our busy Christmas season.

We're looking for enthusiastic and customer-oriented individuals to join our team. You'll be the face of our company, handling inbound customer enquiries and driving sales through outbound calls to our corporate client base. This is an excellent opportunity to showcase your skills, learn from industry experts, and contribute to our continued success.

Key Responsibilities

  • Provide exceptional customer service through inbound calls and email enquiries
  • Process orders accurately and efficiently
  • Build rapport with customers and promote our product range
  • Achieve sales targets through outbound calls to corporate clients
  • Contribute to a positive and collaborative team environment

Your Skills and Experience

  • Previous experience in customer service or sales is preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving and time management abilities
  • Ability to work under pressure in a fast-paced environment
  • A positive and enthusiastic attitude

What We Offer

  • Competitive hourly rate
  • Opportunities for career growth within the company
  • A chance to be part of a dynamic and supportive team

If you're a motivated and results-oriented individual looking for a rewarding challenge, we encourage you to apply.

Requirements.

  • Previous experience in a customer service/sales role.
  • Professional verbal and written communication skills.
  • Excellent problem-solving and negotiation skills.
  • Professional telephone manner.
  • Proven ability to meet KPI's.
  • Basic knowledge of digital technology and CRM systems.

You will need to demonstrate a positive and eager-to-learn attitude and have experience working in a high-volume customer service setting.

  • Customer Service Consultant

    1 day ago

    Sydney, New South Wales, Australia vital Full time $67,000 - $79,000 per year

    $67K-$79K base + SuperHybrid role (2 days onsite; 3 days WFH)Use your natural health qualificationOur people are at the heart of what we do. We value clinical knowledge, professional integrity and a commitment to service. Joining means being part of a team that supports practitioners, grows the profession, and helps shape the future of natural health in...

  • Customer Service Consultant

    5 days ago

    Sydney, New South Wales, Australia King Living Full time $60,000 - $80,000 per year

    Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.King Living has expanded from a homegrown business into a global brand. A family...

  • Customer Service Consultant

    3 days ago

    Sydney, New South Wales, Australia MedHealth Full time $60,000 - $80,000 per year

    Medilaw are seeking an experienced customer service professional to join their growing team in the role ofCustomer Service ConsultantJob DescriptionKey responsibilities will include:proactively managing assigned customers;ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services...

  • Sales & Customer Service Consultant

    1 day ago

    Sydney, New South Wales, Australia Comfort Heat Australia Full time $60,000 - $90,000 per year

    Position DescriptionRole: Sales & Customer Service ConsultantReports To: General Manager / DirectorLocation: Warriewood (Northern Beaches), NSWEmployment Type: Full-time; potential for remote componentAbout Comfort HeatComfort Heat is a leading Australian-owned provider of underfloor heating solutions. With over 25 years of experience, we specialise in...

  • Customer Service Consultant

    7 days ago

    Sydney, New South Wales, Australia Medibank Private Limited Full time $40,000 - $80,000 per year

    You're only human.   It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  The Opportunity At...

  • Service Officer

    3 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,701 per year

    TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave loadingEmployment Type: Talent Pool. Successful candidates will be placed in Talent Pool for 18 months for future opportunities Location: Parramatta CBD/Orange NSW with access to hybrid work arrangements Application Closing: Monday, 15th September 2025 [9:59am]...

  • Customer Service Consultant

    1 week ago

    Sydney, New South Wales, Australia endeavour group careers Full time $40,000 - $60,000 per year

    Company Description Let's create a more sociable future togetherAt Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new...

  • Senior Advisor, Customer Insights

    1 day ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per year

    Senior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...

  • Senior Customer Experience Advisor

    3 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...

  • Customer Service Consultant

    3 days ago

    Sydney, New South Wales, Australia AMP Services Full time $60,000 - $80,000 per year

    End 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided as AMP is ready to invest in you, no matter your background. If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership...