General Manager or Operations Manager

Our Founder Needs Help to Keep the Magic Flowing

Absolute Soul Secrets is a leading global psychic network with 25 years' experience delivering high-quality metaphysical services with heart and integrity. Founded in 2000 by well-known psychic astrologer and media personality Rose Smith, we're a values-driven business making a positive difference in the world.

Position Description

We're seeking a reliable, honest and trustworthy Part Time General Manager or Operations Manager to join our team. This is a rare long-term opportunity for someone based on or near the Gold Coast who enjoys mostly remote work while helping our founder focus on the creative and strategic side of the business.

The role involves approximately 20 hours per week, with fortnightly attendance at our Gold Coast office. After two years, you'll also be eligible to participate in our Profit Share Distribution Scheme, where a portion of company profits is shared with eligible long-term contractors.

Important: This role requires fortnightly attendance at our Gold Coast office. Please do not apply if you are unable to commute regularly. Overseas applicants and agencies will not be considered.

Essential Requirements

• You must operate as an independent contractor with your own Pty Ltd company or ABN
• Minimum 5 years' experience in senior management or operations leadership role
• Demonstrated experience in operational management, including process improvement and team oversight
• Australian citizenship or permanent residency with full working rights in Australia
• Strong computer skills with the ability to learn new systems and technology quickly
• A calm, diplomatic and resourceful approach to problem solving
• Reliable home office setup: desktop/laptop, phone, stable internet, backup systems

Key Duties / Responsibilities

Operational Management:

• Oversee daily operations, implement and oversee workflows and systems to ensure tasks and projects are completed on time
• Implement standard operating procedures and maintain internal systems
• Track business performance and generate operational reports
• Improve profitability by identifying inefficiencies, streamlining processes and recommending strategies to optimise revenue and reduce costs

Team Support & Mentorship

• Mentor, coach and support contractors and team members to thrive professionally and personally.
• Act as a point of contact for operational questions or issues

Strategic & Future-Focused Contribution

• Support the founder in strategic initiatives, including online growth, marketing projects and content development
• Provide input and ideas to shape the business's future direction
• Identify opportunities to improve workflows, efficiency and team engagement

Project & Financial Oversight

• Coordinate special projects and initiatives as required
• Oversee financial processes in collaboration with the bookkeeper/accountant
• Support profit share administration and team-related financial tasks

Bonus Points If You Have...

• An interest in metaphysics, intuition or personal/spiritual development
• Background in telecommunications, call centre management or online marketing
• A mature, grounded attitude
• A desire to contribute to a positive and purpose-led business

Why Should You Work for Us?

1. Work alongside a globally respected founder and contribute to the future of a 25-year-old, values-driven business
2. Fractional role with real influence: Make meaningful contributions to operations, online growth and team culture - while still having a life
3. Mentorship & leadership: Help contractors thrive professionally and personally
4. Flexible, mostly remote work with fortnightly Gold Coast attendance
5. Long-term rewards: Opportunity to join our Profit Share Distribution Scheme after two years
6. Shape the business direction through input on future-focused projects, online initiatives and operational improvements

How to Apply

Please apply via Seek including a cover letter and resume with referees.

Let us know why this role appeals to you and how your experience aligns with our important work.

Applications close: Monday, September 22, 2025

Shortlisted applicants will be interviewed via Google Meet and in person.

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