General Manager

4 weeks ago


Gold Coast, Queensland, Australia at Full time
The Role - Key Responsibilities

As General Manager, you will:

  • Lead operations across bistro, bars, gaming, functions, events, retail and accommodation, with direct accountability for financial and operational outcomes.
  • Liaise with the Retail Manager to ensure bottle shop operations remain aligned with the hotel's brand standards, promotions, and customer experience.
  • Inspire and manage department heads, fostering a high-performance culture grounded in accountability, collaboration, and service excellence.
  • Drive profitability by meeting budgets, controlling labour and COGS, and identifying new revenue opportunities.
  • Champion guest experience, ensuring consistent quality across all touchpoints and responding proactively to feedback.
  • Oversee accommodation management, ensuring rooms, services, and guest facilities meet high standards.
  • Partner with Sales and Marketing to grow brand visibility, functions, and holiday trade while strengthening the venue's role as the island's community hub.
  • Ensure compliance with liquor licensing, gaming regulations, WHS, and other statutory obligations while safeguarding the hotel's assets.
  • Provide accurate and timely operational and financial reporting to senior leadership.
The Venue - Stradbroke Island Beach Hotel

Perched above the iconic Cylinder Beach, the Stradbroke Island Beach Hotel is far more than a pub - it is the island's flagship hospitality precinct. Following a major renovation, the hotel is set to feature:

  • Upgraded bistro, multiple bars, and an expansive beer garden
  • Modern function and event facilities
  • Guest accommodation
  • Ongoing operation of three bottle shops across the island

SIBH has always been a cornerstone for the local community and a must-visit for holidaymakers. With its new look and expanded capability, it is set to become one of Queensland's most distinctive destinations for dining, entertainment, events, and coastal escapes.

This relaunch marks the start of a new era - and as General Manager, you'll have the opportunity to build the team, shape the culture and success of the precinct from the ground up, and set the tone for how the venue enters its next chapter.

You'll be a great fit if you have:
  • Proven success as a General Manager (minimum 2 years) in a high-volume, multi-outlet hospitality venue.
  • Strong financial acumen, with a track record of hitting labour cost, COGS, and profitability targets.
  • Operational breadth across food & beverage, gaming, functions/events, retail and accommodation.
  • Experience managing compliance obligations across liquor, gaming, WHS, and licensing.
  • Exceptional leadership and communication skills, with the ability to inspire, coach, and hold teams accountable.
  • A hands-on leadership style and genuine passion for hospitality, community, and guest experience.
The Offer
  • Competitive remuneration package
  • Staff discounts across the Moreton Hospitality portfolio
  • Access to ongoing training and professional development
  • The chance to build and lead your own team, shape culture, and set the tone for success at the start of a venue relaunch
  • A premium island lifestyle - manage a precinct overlooking Cylinder Beach, with one of the most stunning coastal backdrops in Australia
  • A career-defining opportunity to take full ownership of an iconic venue at the very start of its next chapter
About Moreton Hospitality

Moreton Hospitality is a dynamic, growing group with venues across South-East Queensland. From iconic island hotels to premium dining precincts, we are committed to delivering unforgettable guest experiences, industry-leading service standards, and sustainable commercial success.

Apply Now

This is a genuine opportunity for an accomplished hospitality leader to put their stamp on one of Queensland's most exciting venue relaunches. Shortlisting will begin immediately.

Submit your application including a CV and cover letter highlighting your relevant experience and achievements.

Unlock job insights

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• Number of applicants
• Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia? Have you worked in a role which requires a sound understanding of OH&S/WHS?

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