Admissions Officer

8 hours ago

Blacktown NSW, Australia Expert Education and Visa Services Full time $60,000 - $80,000 per year

Expert Education and Visa Services, Blacktown - Sydney is looking for "Admissions Officer" . This role demands student counseling, documentation handling, lead conversion, administrative coordination, and event participation to help meet student recruitment goals. This role seeks coordination with front desk, senior counsellor, and admissions manager to deliver streamlined customer service.

Responsibilities:

  • Provide guidance to international students in terms of academic programs, enrollment criteria, and visa requirements.
  • Manage walk in clients, respond to phone and email queries in order to process student enrollment and visa process.
  • Review and follow up clients to ensure appropriate documentation and manage CRM database.
  • Identify sales lead and ensure recording those leads and collaborate with admission teams to attain business objectives.
  • Offer support to front desk in managing clients reception and queries, recording and delegating them to the counsellors.
  • Assist operation team to purchase and replenishing office and cafeteria requirements.
  • Represent to community events and other marketing campaigns including of social media presents (e.g., Tik-tok, facebook).
  • Responsible to develop and submit periodical reports.

What we expect...

  • Maintain the highest level of professionalism and integrity.
  • Ensure confidentiality and discretion in handling student information.
  • Support ongoing improvement of the admissions process.
  • Flexibility to perform other relevant duties as assigned by management.
  • Occasional evening and weekend work may be required for events.
  • Travel to events or community activities may be necessary.

We are looking for Candidates with;

  • Degrees in business, education, communications, or a related field (preferred).
  • 1–2 years of experience international student recruitment services, or customer service roles.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office and CRM systems.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Bilingual or multilingual personality capable to communicate in Punjabi, Gujrati, and Nigerian language.

Job Types: Full-time, Part-time

Expected hours: 24 – 38 per week

Work Location: In person

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