Client Connect Team Member

7 days ago

Richmond, Victoria, Australia The Three Seas Group Full time $40,000 - $60,000 per year

THE THREE SEAS GROUP

The Three Seas Group is a well-established private practice with more than 30 psychologists, counsellors and a psychiatrist based in four locations across Melbourne. We're passionate about providing quality mental health services, and offer a friendly and collaborative work environment.

About the role

We're looking for a receptionist / administration assistant to join our Client Connect Team as a permanent part time employee for 20 hours weekly at our Richmond office. This role offers varied work in a busy environment, and involves initial bookings and triage, arranging client appointments, processing payments, data entry and other associated functions. You will play a key role in making sure the practice is a warm and welcoming environment where clients receive an exceptional standard of care.

Why You Should Apply

  • Regular hours - no weekends
  • Attractive remuneration.
  • Full training will be provided to the right candidate.
  • Supportive and nurturing environment.

About you

You'll be able to demonstrate:

  • At least one year's experience in a similar administration or reception role in a psychological, allied health, medical or other private practice setting.
  • An ability to deal empathetically with a diverse client base, including people with complex needs.
  • Attention to detail is highly valued.
  • A proven ability to prioritise competing demands and thrive under pressure.
  • Excellent communication skills and a professional phone manner.

Because of the nature of our work, we will look favourably upon candidates with an understanding of the mental health care system in Australia. Experience with Coreplus Practice Management software will be highly regarded (but not essential).

How to apply

Please submit your CV and a brief cover letter outlining your experience and interest in the role by Friday 24 October 2025. Only successful candidates will be contacted.

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