Admin & Customer Service Assistant
2 weeks ago
About Us
EcoSafe Pest Control is a locally owned, environmentally conscious pest management company with a strong reputation for professionalism, reliability, and exceptional service. We work with residential, commercial, and major government clients across the region.
The Role
We're looking for an Admin & Customer Service Assistant to join our admin team of three, reporting to the Admin Operations Manager. This is a varied role where you'll keep our schedules running smoothly, support our field team, and deliver outstanding service to our clients.
What You'll Do
· Answer calls and be the first point of contact for clients
· Book jobs and manage schedules for our technicians
· Maintain reporting portals
· Provide general admin support and assist with document management
· Balance multiple priorities in a fast-paced environment
What We're Looking For
· Exceptional customer service skills – warm, professional & confident communicator
· High attention to detail & accuracy in scheduling and data entry
· Strong organisational skills & ability to juggle competing priorities
· Tech savvy, confident with computer systems
· Team player who thrives in a collaborative environment
Role Details
· Hours: Full-time – flexible start/finish (8–4 or 9–5)
· Hybrid: 2–3 days in our Drysdale office, remainder from home
· Friendly, supportive team culture
· Salary range: $59,102-$64, per cent super with room to grow and bonus incentives
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