Yum Cha Restaurant Manager Gold Coast

5 days ago

Biggera Waters, Queensland, Australia YC Cuisine Harbour Town Full time $100,000 - $120,000 per year

Restaurant Manager

Successful applicants would need to be able to:

Coordinate daily Front of the House and Back of the House restaurant operations

Working time 5 days per week including weekend and busy days

Make sure works well arranged and completed in time on days off

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity (wage percentage)

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant's good image and suggest ways to improve it

Control operational costs and identify measures to cut waste (COGS percentage)

Create detailed reports on weekly, monthly and annual revenues and expenses (improve operational profit)

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Hiring of staff including both back of the house and front of the house

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Stock control and stock take on regular basis

Updating new systems to achieve sales and wage efficiency

At lease 5 years working experience with in Asian/ large restaurant in English speaking countries

Job Type: Full-time

Salary: From $80,000.00 per year

Experience:

Restaurant management: 5 years (Preferred)

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