Duty Manager

10 hours ago

Broadbeach Waters, Queensland, Australia Gold Coast Turf Club Full time

Are you a people person with a passion for hospitality — but tired of late nights and restaurant chaos? This is your chance to shine in a role that's dynamic and rewarding in a family-friendly venue in Broadbeach Waters.

We're looking for an energetic and experienced Duty Manager to join our front-of-house team at the Gold Coast Lawn Bowls Club. You'll play a key role in ensuring smooth daily operations, supporting our members and guests, and helping drive our marketing and service excellence.


What You'll Be Doing

  • Leading from the front — delivering outstanding customer service and setting the tone for a positive, professional atmosphere.
  • Opening and closing the venue when required, ensuring all procedures are followed and compliance standards met.
  • Overseeing gaming operations and compliance — attention to detail and integrity are a must.
  • Supporting marketing activities and events to help promote the venue and enhance member engagement.
  • Working both independently and as part of a supportive, hands-on team.

What We Offer

  • No late nights Enjoy work-life balance while still thriving in a fast-paced environment.
  • No restaurant service — focus on front-of-house, gaming, and member experience.
  • A friendly, professional workplace with shared services and strong team support.
  • The opportunity to be part of a respected and iconic Gold Coast venue.

What You'll Bring

  • Proven experience in a Duty Manager or senior hospitality role.
  • Current RSA and RSG, with strong knowledge of gaming compliance.
  • Exceptional communication and leadership skills.
  • A proactive attitude with the ability to work both autonomously and within a team.
  • A genuine passion for creating memorable guest experiences.

If you're a confident, capable Front of House superstar looking for a role with balance, variety, and opportunity — we want to hear from you

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