Service Administrator

At Access Hire, we're proud to be a leading provider in Australia's sales and rental equipment industry. Behind our success is a team of passionate people who thrive in a fast-paced, collaborative, and high-performing environment and now we're looking for a Service Administrator to join our Winnellie branch.

If you're detail-oriented, highly organised, and a natural communicator, this could be the perfect opportunity for you to grow your career with a company that values people, safety, and continuous improvement.

This is an office-based role working at our Winnellie branch Monday to Friday, 7am to 5pm

This is not a FIFO Role only local residents will be considered

Daily duties will include

• Coordinating daily schedules for mechanics, on-road service technicians, and subcontractors for servicing, breakdowns, and repairs
• Providing daily updates on equipment status and resolving issues as they arise
• Maintaining accurate service records, job cards, and annual certificates
• Processing service purchase orders, quotes, invoices, hire functions, and customer damage data entry
• Ordering parts, creating inspection and risk assessment lists, and monitoring overdue and upcoming maintenance
• Acting as the first point of contact for customer enquiries (phone and email), delivering friendly and professional support.

We're after someone who embodies our core values-People, Safety, Respect, Communication, and Continuous Improvement and brings:

• At least 2 years' experience in a customer-focused role (service admin/coordination experience a bonus)
• Strong computer skills (Microsoft Office Suite essential)
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy, even in a fast-paced environment
• Positive, proactive, "can-do" attitude with a willingness to learn and be coached for success
• Proven track record of delivering outstanding customer service

(Note: shortlisted applicants will complete a quick typing speed and accuracy test before being booked into an interview.)

Why you'll love working with us:

• Join a supportive, dedicated team with a strong focus on collaboration
• Work with a stable, established organisation with room to grow
• Be part of a business that values your ideas and continuous improvement
• A safe, inclusive workplace where people come first

If you're ready to take the next step in your career and enjoy a role where every day is different, we'd love to hear from you. Click "Apply Now"to submit your resume and cover letter.

At Access Hire, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and encourage women and Indigenous candidates to apply.

Please Note: Only candidates with the right to work in Australia will be considered.