Client Support Officer

6 days ago

Brisbane, Queensland, Australia DCS Group Aust Pty Ltd Full time $55,000 - $65,000 per year

About us

DCS Group has been operating in Australia since 2007 and is committed to helping Australian's become debt free

DCS Group offers a variety of debt solutions for people in financial distress.

To find out more about our company and what we do please view our website

The low down -

  • Working hours are Monday-Thursday 8:30am-5:00pm and Friday 8:00am-5:00pm.
  • 1 hour lunch break + 2 x 10 minute tea breaks each day.
  • Salary range $55,000-$65,000 per year + superannuation.
  • A paid day off for your birthday
  • Stafford location with off street parking.
  • The Client Support Officer role is exactly that - we support our clients to see their Debt Agreements through to completion so they can become debt free. This is done by ensuring our client's contact details are kept up to date, adjusting their payments as their circumstances change, calculating affordable arrangements to make up missed payments and ensuring reporting deadlines are met.

About you-

  • Your communication skills will be your greatest asset
  • It is essential that you are kind and empathetic towards our clients.
  • Touch typing extraordinaire
  • Ability to multitask whilst maintaining focus.
  • Confidence to discuss difficult situations with clients.

Why would you join us?

The Client Support Team is a small, tight knit team who are kind and a pleasure to be around. The role is fast paced but we always make time to enjoy our time together. If you think you could be the right fit for us we would love to hear from you.

Please Note: You must be a Permanent Resident or Citizen of Australia to be considered for this role. We are an equal opportunity employer with a commitment to diversity. Criminal history and financial integrity checks will also be completed for the successful candidate.

Only successful candidates will be contacted.

No contact from recruitment agencies or third parties, please

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