Service Coordination Officer

3 days ago

Blackburn, Victoria, Australia Uniting (Victoria and Tasmania) Limited Full time $65,000 - $85,000 per year
  • Permanent full time role
  • Located at Blackburn
  • Competitive salary + salary packaging

Your new role

We are seeking a Service Coordination Officer to provide administrative and customer service support across teams and programs. This role involves liaising with vendors, resolving invoicing issues, and managing client data and service processes. Strong communication skills and the ability to build effective working relationships with stakeholders are essential.

What's on offer

In addition to a base salary SCHADS level 3.1 + salary packaging + superannuation, you will have access to:

  • An extra 17.5% on top of your fortnightly pay when you take paid annual leave
  • Ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more.
  • 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
  • 25% discount at Uniting Op Shops
  • A great location in Blackburn.

About you

We're looking for a candidate with strong administrative experience and the ability to thrive in a fast-paced environment. Ideally, you will have experience in the human services sector and be confident in handling both customer service and supplier queries. Strong computer skills and familiarity with relevant systems are essential.

Experience:

  • Proven experience in an administrative role
  • Ability to provide effective admin support in a busy environment
  • Experience in customer service, including managing phone and online enquiries
  • Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Smartsheet) and web-based software
  • Familiarity with client databases and business systems such as Procura, DC2Vue, Microsoft Dynamics 365, and Coupa
  • Experience in the human services sector (desirable)

View the position description

How to apply

Click APPLY to submit your interest and we'll be in touch shortly. We'll be reviewing applications as they come through as we're keen to engage with someone.

If you have questions about the opportunity, please contact Jordy Mucic at or call on

Please apply as soon as possible, interviews may be conducted upon receipt of applications.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us:

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a 'child safe' organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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