Account Support Coordinator

The Cookware Company is searching for Account Support Coordinator to help guide the company's efforts through its next phase of growth in our ever-expanding retail channels. Our Account Support Coordinator will be an integral part in growing our award-winning brands at retail.

You will take our products from concept to reality on the sales floor, coordinating with internal and external teams to drive retail execution. Reporting to the National Account Manager (NAM), you will be responsible to ensure a smooth operational execution, working closely with the sales teams to meet/exceed company sales targets.

Had you been with The Cookware Company in the last year, you would have:

• Been a part of one of the fastest growing companies in cookware
• Been on the ground floor of planning for several ground-breaking cookware innovations and launches at major national retailers

KEY DUTIES AND RESPONSIBILITIES:

• Develop and maintain relationships with account buying and planning teams
• Work closely with NAM to manage the budgeting and achieve sales goals
• Assist NAM in completing product registration forms, promotional plans and new submission templates.
• Generate and distribute sales reporting and analysis to CWC executive team
• Track and maintain order reporting for responsible accounts and identify gaps and order needs
• Work closely with Finance Dept. to manage sales related chargeback claims
• Work closely with NAM to help prepare for internal and customer meetings and assist in all aspects of the sell-cycle.
• Manage new customer on-boarding and product set-ups
• Partner with marketing teams by submitting content and asset creation requests for new product launches.
• Coordinate the shipment of product samples to and from meetings and customer locations.

EXPERIENCE REQUIRED:

• Bachelor's Degree in Business or related field
• 1-2 years' experience preferred but not necessary
• Strong analytical skills, with an ability to compare various data sets and draw valuable and actionable insights
• Experience building reporting and presentations that combine performance and financial metrics
• Excellent cross-group collaboration skills, ability to affect outcomes in a fast-paced environment
• High attention to detail and ability to manage multiple, competing priorities simultaneously
• Exceptional verbal and written communication skills.
• High level of proficiency in Microsoft Office Suite, including Outlook, Excel and PowerPoint
• Proficiency in using MS Teams or Google Meet for communication with external partners

WHO YOU ARE:

• You like to help build things from the ground up, developing plans and processes for greater efficiency improvements.
• Problem solving and initiative are your middle name You enjoy digging into the details and finding creative solutions.
• You are interested in the ever-evolving landscape of retail and keep up with new trends and best practices.
• You have no problem wearing multiple hats and jumping in whenever help is needed, even if it's not technically in your job description.
• Highly motivated and self-starting.
• Great with time management.
• Passionate about contributing to a company dedicated to creating healthy cookware.

You will find yourself part of a professional and results-oriented international team helping to grow our company. Your job offers plenty of challenge, with great variety both in your internal and in your external contacts. If you think you have got what it takes to meet this challenge, we'd like to hear from you

Our offer is a competitive base salary, incentive bonuses, flexible working hours and conditions, and great career opportunities