Administrator and Receptionist Physiotherapy practice

1 day ago

Erina NSW, Australia Your Physio Advantage Full time $28,000 - $34,000 per year

About the Company

We are a growing Allied Health Practice that provides exceptional care for our clients in their home or our clinics across the Central Coast. We are passionate about improving the lives of our community, with our friendly, professional team of Physiotherapists, Occupational Therapists and Remedial Massage Therapists.

The Benefits of Being a Part of our Team

  • Work from our brand new Erina clinic and help us establish our growing Practice.
  • The right candidate will have opportunities to progress into senior roles within the company over a 12 to 18 month period.
  • Remuneration will be in line with the current Health Professionals Support Services Award, and level of industry experience.
  • Work with a passionate team that is results driven.
  • No industry experience required. We can train you.

Your Role

  • Provide exceptional client service by greeting visitors, managing incoming calls and emails, and communicating professionally with clients, families, and referrers.
  • Coordinate clinician diaries to ensure efficient scheduling, high utilisation, and smooth daily workflows across the team.
  • Manage invoicing and client billing with accuracy, including processing payments and supporting timely communication with referrers and providers.
  • This role is suitable for candidates wanting 24 to 32 hours per week.
  • Complete account reconciliation within Xero.
  • Assist with social media and marketing campaigns.
  • Assist the Practice Manager with business administration and compliance tasks.

Criteria

  • Exceptional communication skills both verbal and written.
  • Experience using medical practice management systems, such as Splose, Best Practice, Cliniko and Medipass.
  • Experience with Medicare and NDIS billing
  • Prior experience in managing appointment books and invoicing of clients,
  • A proven history or working with XERO accounting software. Experience with booking keeping duties highly desirable.
  • Previous experience working as a medical or audio typist would be desirable.
  • Proven history of leading a team in the workplace.

Take the next step

To be considered for this role please complete the following Disc profile questionnaire to allow us to get to know you better.

Please send the Disc questionnaire report provided along with your CV and over letter to We look forward to meeting you soon.

Job Types: Full-time, Part-time, Casual

Pay: $28.00 – $34.00 per hour

Expected hours: 38 per week

Work Location: In person

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