Administrative Assistant

Your role at St John of God
Subiaco Hospital
The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.

The position

• Answer telephone and desk enquiries and assist where possible or refer the enquirer to the appropriate caregiver.
• Welcome patients on admission and provide room orientation as appropriate.
• Complete all relevant admitting and discharge procedures (including boarders) and complete documentation.
• Maintain responsibility for the management of all patient health records associated with patient admissions, transfers and discharges for the ward or area.
• Ensure patient health records are accurately collated and returned to PHIS Department within 24 hours of patient discharge during weekdays or as soon as possible on Monday for discharges over the weekend.
• Ensure Patient Administration system data is updated accurately and continuously.
• Co-ordination of bed transfers between other wards and holding bays using BAS (Bed Allocation System)
• Arrange follow up appointments for patients with medical practitioner's rooms and/or other allied health professionals.
• Update caregiver rosters on rostering system database on a daily basis or as requested.
• Train new and relief Administration Assistants and orientate new medical and nursing caregivers to the clerical requirements of the ward
• Communicate and liaise with nursing and medical caregivers on ward information including emails, new policies and procedures
• Liaise with nursing and medical caregivers regarding enquiries, appointments etc.
• Enter nurse pagers into the Nurse Paging System.
• Order and maintain stationery supplies.
• All other reasonable duties as directed by the relevant Manager/Supervisor

You will have previous administration/reception experience with good organisational skills and attention to detail.

To succeed you will demonstrate a high level of written and verbal communication and interpersonal skills and be able to work in an interactive environment whilst also working with minimal supervision. Previous experience in a hospital/healthcare setting and a knowledge of medical terminology and record procedures and practices is highly desirable.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $68,939 to $74,417 per annum, (pro rata for part time) plus 12% superannuation
• Permanent part time 15 hours per week

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

• Novated leasing

• work related expenses
• self-education and

• additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Access to fitness and wellbeing benefits through Fitness Passport

For enquiries contact Aris Vasquez, Coordinator Administration Services on

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.