Administrative Assistant

3 days ago

Subiaco, Australia marvin Consulting Full time

**ABOUT THE ORGANISATION**

**ABOUT THE ROLE**

Reporting to the Practice Manager, you will be primarily responsible for providing administrative support and offering a high level of care to clients and stakeholders accessing the service.
- Assist with managing accurate patient information, including patient record-keeping (hardcopy and electronic); data collection; bookings and billing
- Make appointments and respond to enquiries according to the Clinic procedures
- Timely and accurate issuing of invoices by Medicare guidelines
- Perform reception duties, answer phones, book and confirm appointments, and prepare client files
- Follow-up patients as directed by the Clinic Manager and make appointments as required
- Provide general administrative support to the Executive, including appointments, messages, word processing and copying
- Provide information and exceptional customer service to clients and stakeholders
- Build and maintain strong relationships with internal and external stakeholders
- Maintain condition of all files and records, repairing as necessary
- Ensure the front desk is consistently stocked with forms and materials for data collection
- Data entry using the Pharos software
- Handle and manage other ad-hoc or admin duties as required
- The above is not an exhaustive list of duties. You will be expected to perform different tasks as required in order to meet the overall objectives of the organisation._

**ABOUT YOU**
**Ideal Skills**
- **Have**:_
- Excellent administration skills (previous experience in a similar role within aged care/health care is highly advantageous)
- Friendly disposition and empathy for the patients and their families
- Demonstrated skills in the use of health-related software programs
- Excellent organisation skills, ability to prioritise and coordinate and excellent time management skills
- Demonstrated experience in data entry, data management and other general administration activities
- High-level attention to detail and confidence in analysing data and creating reports
- Advanced Excel skills (e.g. writing formulae with functions)
- Previous experience in a community, clinic, or in-patient health environment
- An understanding of addiction treatments and the aims and objectives of Fresh Start
- Willingness to support Fresh Start’s Christian approach and programmes
- **Ability to**:_
- Communicate efficiently with internal and external stakeholders
- Work effectively within a team and independently
- Be calm under pressure and have a “can-do” attitude
- Prioritise and consistently meet deadlines
- Be proactive and show initiative

**BENEFITS**
- Join a purpose-driven organisation
- Good values and culture are paramount for our client
- Enthusiastic and supportive team
- Generous salary packaging
- On-site parking available
- Professional development support

**HOW TO APPLY**

**CONTACT DETAILS**
Madhuri Vellayan

08 6377 7609

**Salary**: $46,000.00 - $48,300.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- What best describes your Covid-19 vaccination status?
- Which of the Microsoft Office products are you experienced with?

**Experience**:

- Administrative Assistant: 2 years (required)

Work Authorisation:

- Australia (required)

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