Administration Officer

Join a Dementia peak body
- located next to Subiaco train station
- 5 weeks of annual leave and opportunity to salary package

**About Us**:
Established in 1982, Alzheimer’s WA provides care, support, awareness and information to assist people living with dementia, as well as their families and carers.

Our services include advocacy, education, partnerships, training, consultancy and holistic person-centred care programs, based on a philosophy of understanding the lived experiences of those living with dementia. We provide CHSP, HCP and NDIS packages and day/overnight respite in our four homes based in Perth, Mandurah and Albany.

**Position Summary**:
Alzheimer's WA are looking for an Administration Officer, based out of Subiaco. The role reports to the Executive Assistant and is responsible for the professional and efficient functioning of the reception and providing administrative support. It plays a key role as it presents the first impression of the Organisation to visitors, phone callers, and customers. It deals with customer liaison, reception/switchboard, and general administration.

Duties of this position include, but are not limited to:

- Open the reception, including the switchover of phones, checking for messages and open blinds in the meeting rooms;
- Operate the switchboard and direct calls in an efficient and timely manner;
- Receive and forward messages to staff in a timely manner;
- Provide telephone support to the client service team;
- Create and maintain a warm, welcoming environment for all;
- Greet visitors at reception and assist with their enquiries, either directly or by contacting the appropriate department or person;
- Receive and disperse of the organisation’s deliveries, mail and other items;
- Maintain records of mail out quantities/cost per department;
- Assist with raise purchase orders;
- Ensure that photocopiers have adequate paper and ink stocks and are operating efficiently;
- Ensure that the reception area and meeting rooms are kept tidy and in good order;
- Assist in maintaining client and staff databases and files;
- Keep the kitchen/lunchroom area neat and tidy (unstack/re-stack dishwasher);
- Check the office supplies and process stationery and other office consumables;
- Report to any faulty equipment or necessary repairs to the asset manager;
- Issue and receipt of pool vehicle keys;
- Where practicable, participate and assist with the coordination of the organisation's events and activities;
- Other duties as directed by the executive assistant or other senior members of staff.

**Essential Criteria**:

- Demonstrate relevant experience of administration/reception experience relevant to the position;
- Reception/telephone experience with excellent verbal and written communication skills;
- Excellent interpersonal and communication skills including the ability to present and manage stakeholder relationships;
- Exceptional time management and organisational skills and the ability to meet strict deadlines;
- An ability to prioritise, monitor and coordinate personal workloads to meet varying deadlines;
- WA 'C' class driver's licence;
- NDIS Worker Screening Check; and
- COVID-19 Vaccination (three doses).

**Desirable Criteria**:

- Previous experience in the health and aged care industry

**At Alzheimer’s WA, we offer**:

- Opportunity to salary package up to $15,900 per annum;
- 5 weeks of annual leave;
- 17.5% leave loading;
- Membership discount for selected health insurance schemes;
- Retention bonus;
- Employee Assistance Program (EAP); and
- On-going professional development.

**Application Process**

Please note: We reserve the right to close the position without notice.

At Alzheimer’s WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society. People from culturally diverse backgrounds are encouraged to apply.#StudyPerth