Duty Manager

4 hours ago

Victoria Point, Queensland, Australia YMCA Queensland Full time $60,000 - $80,000 per year

YMCA Victoria Point is a vibrant fitness, aquatic, and recreational facility committed to promoting healthy living and community engagement. We offer a diverse range of services including 24/7 gym, fitness classes, an aquatic centre, and gymnastic programs tailored to people of all ages and abilities.

YMCA Victoria Point
are recruiting committed
Duty Manager (Lifeguard)
on a
Permanent Part-Time
basis to join our team located in
Victoria Point
About The Role
As a Duty Manager - lifeguard with the Y, this role plays a critical part in maintaining high service standards across customer service, aquatic operations, lifeguarding, cleaning, and learn-to-swim programs. You will have an increased focus on overseeing aquatic operations, including rostering staff and approving timesheets, pool plant maintenance, WH&S, lifeguard training and development including onboarding new staff. You will be responsible for supporting the Centre Manager in the day-to-day operations of the facility.

What will my time look like?

  • Provide effective communication contact for staff in the absence of the Centre Manager in pool related issues
  • Supervise and support staff across fitness, aquatic, and recreational
  • Prepare and manage rosters for lifeguard staff, ensuring adequate coverage
  • Provide hands-on support in areas such as pool supervision, aquatic programs, customer service desk, and general operations
  • Provide support, mentorship, training and guidance for all staff
  • Ensure the facility is clean, safe, and compliant with YMCA and industry standards.

Am I a good match?

  • Previous experience in a supervisory or leadership role, ideally in a fitness, aquatic, or recreational setting
  • Experience in staff rostering and timesheet approval is highly desirable.
  • Strong communication and problem-solving skills
  • Ability to work independently and manage a team in a fast-paced environment.
  • Flexible availability, including evenings and weekends, particularly during the pool season.
  • A passion for community wellbeing and the values of the YMCA
  • Current Lifeguard certification
  • Current First Aid and CPR certification
  • Current National Police Check and positive notice Blue Card in accordance with the Working with Children (Risk Management and Screening) Act 2000
  • Achievement of YMCA's Safeguarding Children Training Certificate and complete annual refresher training

What's in it for you?
As a Duty Manger, this role allows you to develop key skills in team supervision, emergency response, and facility operations — all within an organisation that prioritises safety, inclusion, and wellbeing. Being part of a mission-driven team that supports individuals and families in living healthier, more connected lives is genuinely rewarding.

Here's what on offer?

  • Join a supportive, inclusive and passionate team in an organisation making a difference.
  • Free gym membership which includes our fitness classes
  • Employee Benefits Program
  • Discounts for all Y OSHC Services and Day Care Facilities
  • Discounted banking and loan rates
  • Discounted private health insurance with Medibank
  • Opportunity to participate in and give back to Y programs
  • Counselling Employee Assistance Program

We are an inclusive workplace and welcome people from all backgrounds to apply. We all belong at the Y

At the Y, we are committed to empowering all children and young people to feel safe and be safe. As a Child Safe organisation, all of our candidates must have or obtain a working with children check.

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:

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